Comm Center News
New 911 Dispatcher Hired (MO)
The Chillicothe Police Department will have a new 911 Dispatcher beginning in early November. The Chillicothe City Council approved hiring Amanda Floyd as a Full-Time Dispatcher in their executive session Monday. Floyd was hired to replace a dispatcher that...
Stronger signal: Love County E911 gets tech upgrade, moves into Justice Center (TX)
Love County dispatchers made the final transition into the new Justice Center last month. The long-awaited facility opened in Dec. 2019 after voters approved a sales tax hike to help fund its construction. Along with the ability to house officers and up to 100...
Student Journalists Uncover Old KSP Training Presentation That Quotes Hitler (KY)
LOUISVILLE, Ky. — A presentation once used to train Kentucky State Police (KSP) cadets quotes Adolf Hitler, uncovered student journalists from duPont Manual High School. The story, which you can now find on various national news outlets, was first reported by the high...
Addressing the E911 Cloud Gap
The use of cloud calling has exploded over the last year. While the primary driver has been COVID-19, the transition from on-premises to cloud systems was well underway, with the pandemic simply accelerating the inevitable. Digital transformation initiatives are...
Berks commissioners plan for upgrade to 911 technology (PA)
READING, Pa. – The Berks County commissioners voted Thursday to allow for the transition to the next generation of 911 services (NG911) by allowing vendors and agencies to access the county's existing 911 data. Brian Gottschall, director of the Berks County Department...
Daktel Communications Receives Funding For Broadband in Rural Areas (ND)
JAMESTOWN, N.D. (NewsDakota.com) – The Trump Administration announced that the United States Department of Agriculture (USDA) is investing $7 million to provide broadband service in unserved and underserved rural areas in North Dakota. This investment is part of the...
Prince William County Enhances 9-1-1 Services and Emergency Notification with Smart911 (VA)
PRINCE WILLIAM COUNTY, VA – Public safety officials in Prince William County announced today that Smart911 is now available to all individuals. Smart911 is a free service that allows individuals and families to sign up online to provide key information to 9-1-1 call...
Volunteers needed to help seniors register for Smart911 (NY)
The Town of Oyster Bay is looking for volunteers to help senior citizens register for Smart911, a free public safety service offered by the Nassau County Police Department that allows residents to provide 911 emergency call takers and emergency responders with one’s...
Grant helps expand, expedite Pulaski County’s broadband access (VA)
PULASKI COUNTY, Va. (WDBJ) -Pulaski County has received a grant that will give about 2,000 of its residents better, or in some cases, new access to broadband. “The need couldn’t be any larger than right now," said Pulaski County Administrator Jonathan Sweet. Sweet...
Columbia Community Relations Director Steven Sapp to retire (MO)
Columbia Community Relations Director Steve Sapp will retire Jan. 14 after 41 years of service to the city. "My entire career has been dedicated to public service and to the residents of mid-Missouri," Sapp said in a news release Wednesday. He first started...
City officials seek to hire a new Portland public safety director under $300,000 funding proposal (OR)
The city of Portland would hire a new public safety director, using funds drawn from the police, fire and emergency communications bureaus for the $300,000 position under a proposal that goes before the City Council on Wednesday afternoon. The new director would work...
Local dispatcher commended for helping save life of 1-year-old boy (OH)
CLEVELAND — October 28 is First Responders Day, and we want to take time to say thank you to all first responders. The work they do, truly saves lives. We talked to Ken Kostal, a local dispatcher who helped a father in Richmond Heights save his 1-year-old son on...
WCAR honors first responders with lunch at Public Safety Building (TN)
The Williamson County Association of Realtors treated county emergency management staff to lunch Wednesday from The Honey Baked Ham Company for National First Responders Day and recognized them for the work they do every day — particularly during the pandemic...
Oxford County sheriff, communications center, EMA could move into new facility (ME)
PARIS — The Oxford County Sheriff’s Office, the Regional Communications Center and the Oxford Emergency Management Agency could share space in a new building behind the new addition to the Superior Court building, according to a plan being developed by county...
St. Louis 911 calls could go to crisis counselor, not dispatcher (MO)
ST. LOUIS — Places like New York, Houston, Baltimore and Tucson, Arizona are bringing mental health workers into the fold when it comes to answering 911 calls – and now, so is St. Louis. This month, the Board of Alderman approved a plan to take $860,000 away from the...
‘Text-to-911’ in emergencies now available in Lorain County (OH)
ELYRIA — Lorain County residents may now text 911 emergency dispatchers instead of calling them when calling might put them in more danger. Tracey Lopez, director of Lorain County 911, told Lorain County commissioners at their meeting Wednesday that emergency texting...
Dane County names new director for Department of Public Safety Communications (WI)
MADISON, Wis. — Dane County Executive Joe Parisi announced Wednesday the new director for the county’s Department of Public Safety Communications. Luis Bixler was a former supervisor for the county’s 911 center and named 911 Telecommunicator of the Year for the state...
Berkeley Police Department adds 2 features to its 911 communications center (CA)
Berkeley Police Department has added text-to-911 services and improved 911 location identification services to its 911 communications center, according to a BPD press release. The two features will enable first responders to receive “more accurate information”...
Parish considers new 911 call center (LA)
West Monroe police officer Brittany LeJeune takes a phone call to the police department, speaking through a headset while facing four computer screens stacked like a wall above her. Sitting behind her in the same room, two 911 dispatchers receive emergency calls for a...
BCC exploring CARES Act options to buy three buildings (FL)
GREEN COVE SPRINGS – The of County Commissioners is looking at the purchase of three buildings for $8.7 million. The county has been working to navigate the federal and state pathways of the CARES Act to get funding to local nonprofits, businesses and individuals....
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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