The use of cloud calling has exploded over the last year. While the primary driver has been COVID-19, the transition from on-premises to cloud systems was well underway, with the pandemic simply accelerating the inevitable. Digital transformation initiatives are highly dependent on communications, and cloud systems typically deliver innovative features faster than legacy systems. At one time, moving communications to the cloud was considered risky business, but it’s now riskier to not adopt cloud systems… READ MORE
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