It’s been drilled into us since we were kids: When there’s an emergency, grab a phone and dial 9-1-1. Those three magic numbers ensure that first responders — including police officers, firefighters and paramedics — come to our rescue. Unfortunately, most 9-1-1...

The Florida Sheriffs Association is pleased to announce that Public Safety Telecommunicator Specialist McKenzie Davis of the Flagler County Sheriff’s Office has been selected as the 2021 Dispatcher of the Year. Each year, this award is presented at the FSA Winter...

NEW PROVIDENCE, NJ - Mountain Valley Emergency Communications Center (MVECC), the regional public safety answering point serving the communities of Summit, New Providence and Millburn, is the first public safety answering point in the country to opreationalize...

The Oak Lawn Village Board has approved plans by the Oak Lawn Regional Emergency Communications Center to relocate from Village Hall to a new site in the 9800 block of South Massasoit Avenue.A resolution regarding the future of the regional 911 center was approved at...

JEFFERSON CITY, Mo. — After the riot at the U.S. Capitol earlier this month, lawmakers have concerns about their ability to respond to a potential emergency within the Missouri statehouse. Guard911 aims to get the first officers on the scene faster than would normally...

Deanise Howard, Director of Russell County Communications, has announced her intent to retire in April 2021 after a 28-year career in public safety. Director Howard marked her 25th year with the City of Russell earlier this year, and at the time of her retirement, she...

FALMOUTH, Maine — Lee Ruby, a dispatcher with the Falmouth Police Department, gets more than a dozen calls a day from people, mostly elderly, who may have been the target of a scam. 'My grandson just called me and said he was in jail, he's stranded needs money,' said...

Through her career, Dispatcher Riccobono has earned several awards including six Commendation Awards, a Certificate of Appreciation, and a Meritorious Award for continuous excellence. She spent the majority of her career working overnights serving the citizens of...

Residents in the Northern Rockies can now dial 9-1-1. The municipality said Wednesday that the emergency call service is now fully activated for mobile and landline phones after rigorous testing.  The establishment of 9-1-1 service in the Northern Rockies represents a...

Chagrin Valley Dispatch received its $700,000 communications unit, a 40-foot-long truck that will serve as a mobile dispatch center. Dispatch Director Lt. Nick DiCicco said the unit will serve the 32 member communities in addition to residents of other regions and...

Aleta Coleman had just walked into the breakroom to grab a soda when she heard the call come in. It was February 2008 and high winds had been battering the state. The Roanoke County E-911 center had readied itself for the usual mishaps that accompany bad weather...

Coffee County 911 Communication Director Diane Argraves has filed a complaint against Sheriff Chad Partin citing allegations of discrimination and hostile work environment. The complaint was filed earlier this month. The Times asked Argraves for a statement, but she...

WOOD RIVER — Nearly $800,000 in reimbursements to local 911 call centers for emergency calls was approved by the Emergency Telephone System Board at its meeting Wednesday. This is the fourth such payment since the payment system was begun in June 2019... READ MORE

People in emergency situations in Graham County can now get help by texting. As of Monday, people afraid to call 911 for help can text 911 instead thanks to new software paid for by the state, said Scott Howell, communications supervisor for the Graham County...

David Rohrer, deputy county executive for public safety, will take over as interim police chief for the Fairfax County Police Chief on Feb. 1. Rohrer currently. oversees the Police and Fire and Rescue Departments, the Department of Public Safety Communications, the...

MARYVILLE, Mo. — The Maryville City Council on Monday voted to separate the fire division from Maryville Public Safety, marking the end for the city’s public safety system that saw 911 dispatch, police and fire under the umbrella of one agency. The Northwest Regional...

Over the years, former Whitfield County Emergency Services Director Claude Craig has seen his share of snowstorms, floods, tornadoes, car crashes, chemical spills, fires and other disasters. He’s made it his life’s mission to help his fellow citizens cope with the...