Comm Center News

Texting 911 during an emergency in Woodbury County (IA)

SIOUX CITY (KTIV) -- When an emergency strikes and minutes matter, you might call 911, but sending a text might not even cross your mind. But, for two years, the Woodbury County Communications Center has been using this option. It came out of a statewide initiative in...

Police looking to next generation of 9-1-1 service (Canada)

Police and emergency officials from Ontario have called it 'an invaluable tool for gaining a better understanding of emergencies. The North Bay Police Service is in the early process of implementing a new Next Generation-911 service for the area.  Officials say the...

Public Safety Spectrum Alliance – Is the Public at Risk?

by Karl Wilmes, Police Chief (Ret)
Public safety spectrum serves the mission critical communications needs of first responders charged with the protection of life and property, such as police, fire fighters and Emergency Medical Service (EMS) providers. The challenges facing public safety, specifically law enforcement in the 21st century are numerous. Therefore, the ruling by the Federal Communications Commission (FCC) for state-based licensing for public safety operations in the 4.9 GHz band is extremely disappointing and has the potential to be life threatening.
The FCC draft report and order would allow states to lease the 50 megahertz allocated to public safety in the 4.9 GHz band to commercial and other entities. The concern is the FCC is delegating authority to state governments to manage the 4.9 GHz band, including the right to determine who may use the spectrum and for what purpose. This creates an opportunity for misuse of this valuable spectrum which was previously allocated by the FCC exclusively for public safety users. The decision would allow state governments to deploy systems on this spectrum for commercial arrangements rather than for public safety.  As a result, the inability of public safety to communicate during a crisis could lead to the loss of life and property.
In 2002, largely in response to the September 11th attacks, the FCC allocated fifty (50) megahertz of nationwide spectrum in the 4940-4990 MHz band (4.9 GHz band) exclusively to support public safety. It should not be forgotten that the deaths of first responders and many citizens during the September 11, 2000 attacks can be directly attributed to the failure of the first responder communications systems.
The FCC believes their recent ruling allowing states to lease the 4.9 GHz spectrum to third parties will boost wireless broadband availability, specifically in rural parts of America.  No one can argue that internet access is critical to ensure better education, economic opportunity, and job creation in our communities. Understandably, rural communities across America are desperate for high-speed internet access.
Yet not all agree this idea by the FCC is the magic formula to fix rural broadband. In fact, current FCC Acting Chairwoman Jessica Rosenworcel, who has been a champion for rural broadband for years while serving on the FCC called the decision “unfortunate”. Chairwoman Rosenworcel stated, “It is not the right way forward for the 4.9 GHz band. It is a slapdash effort to try to foster use of this spectrum by giving states the right to divert public safety communications in exchange for revenue.” On this point, the Public Safety Spectrum Alliance agrees.
Rural America justifiably expresses their frustration with the lack of broadband in their communities. However, it is unrealistic to assume that one tower in a community will solve access to the internet in small communities across America. The build out of broadband will necessitate substantial investment in critical infrastructure in every community.
The properties of the 4.9 GHz spectrum will require the buildout of numerous towers in each community. One must also remember that 50 MHz of spectrum in the 4.9 GHz band is not an endless trough of spectrum. The notion of splitting up the spectrum between public safety, utilities, and commercial entities to leverage the spectrum is impractical. With such limited spectrum availability, communities would likely divide the spectrum between these different user group, thus resulting  insufficient spectrum for any one of  the user group. We must remind ourselves that spectrum is a finite resource. No one can create more of it.
So, can we trust the states with managing this valuable community resource?  The answer is a resounding no.  Look no further than how the states have had difficulty working together to support the public during the recent pandemic. In some states the response has been chaotic at best.
Leasing the 4.9 GHz band is an impractical idea. The FCC Order places no restrictions on the type of entity to which a state can lease or the type of services that the lessee can provide. State governments will thus be able to forego public safety use of the band in favor of increased revenue under the pretext of balancing the needs of public safety and the benefits to the states. States will be able to choose whether they want to require priority access for public safety and soon will be allowed to deny public safety access or prioritize non-public safety operations. It will be a cash cow for state budget offices. Rural broadband in small communities and public safety will be forgotten in this “moneyball” scenario.
Next, there is the issue of protecting existing licenses for public safety. Will states protect existing public safety licensees on the 4.9 GHz band? In many jurisdictions, local public safety agencies have spent millions of dollars investing in networks on the 4.9 GHz band. Then there is the issue of interoperability involving interstate communications. Public safety does not stop at state borders. 
Trust is an essential element of civic life and neighborly relations, and when Americans think about trust in government these days, they rightfully worry. The number one job of government is to protect you. Nearly twenty years ago, the FCC allocated 50 MHz of spectrum in the 4.9 GHz band for exclusive use by public safety. The need for public safety spectrum is even more fundamental today than ever before.  Public safety will need the 4.9 GHz spectrum to host dedicated networks that support functionality such as camera networks, robots, gunshot detection software, license plate recognition, facial recognition, drones, Internet of Things (IOT), artificial intelligence (AI), telemedicine, and augmented reality. These new technologies will help drive innovation and new efficiencies in public safety.
The FCC is taking back the 50 MHz of public safety broadband while at the same time they and the U.S. Congress have stated that the future for radio communications is for broadband systems and services. The FCC is stripping the public safety community of 71 percent of the broadband spectrum which was, until the September 30, 2020 rule making, available for use by public safety.
We all agree that education and access to rural broadband in all communities is important. However, the unfortunate ruling by the FCC creates a stark choice.  Rather than states forecasting what amount of the 4.9 GHz spectrum that may be adopted for public safety and limiting its use, the spectrum should be dedicated as a fundamental tool necessary to keep the public safe.
Nearly two decades ago, America vowed to never forget the events of September 11, 2001. Following those tragic events, the FCC designated the 4.9 GHz band in support of public safety to protect the public. Today’s public safety community faces a variety of challenges that test technological capabilities to share information. The 4.9 GHz band is more important to public safety today than ever before. The FCC needs to recognize this reality and return this spectrum resource to public safety.
Karl W. Wilmes
Vita
Karl W. Wilmes served as the Chief of Police for the City of Federal Heights, Colorado from January 2015 until his retirement in January 2018. During his career in law enforcement, while leading three agencies, he developed a culture of police and community involvement and organizational accountability.
Prior to his appointment as Chief of Police, at the City of Federal Heights, Karl served as the Homeland Security Director for Colorado (OPSFS) and Deputy Director for the Colorado Bureau of Investigation (CBI). Serving as Deputy Director for the CBI, Karl was responsible to provide direction and management oversight for the CBI business units and all state criminal justice information systems.
Karl continues to remain active in law enforcement advising clients on public safety wireless communication, CJIS (data sharing), biometrics, strategic planning, investigations, and training. Professionally, Karl is a member of numerous organizations.
He serves on the International Association of Chiefs of Police (IACP) national CJIS committee. He remains an active member at IACP and is a member of the Police Executive Research Forum. During his career he participated on numerous national and statewide criminal justice boards. Locally, he is a past president of the Colorado Association of Chiefs of Police and currently a member.
Karl has a Master’s degree in Management and a Bachelor’s degree in Criminal Justice. He is a graduate of the Harvard University, John F. Kennedy School of Government, Senior Executives in State and Local Government leadership program, the 187th session of the FBI National Academy and Northwestern University’s School of Police Staff and Command.

Public Safety Advocate: Broadband Interoperability? Z-Axis Location Services, CRDs, Spectrum

There is a lot going on during these early days of 2021. Broadband companies that did not bid on the FirstNet Request for Proposal are seeing how successful FirstNet is and want to change the rules late in the game; initial MegaRange™ drive tests are underway and a webinar is in the making; z-axis location technology is available; and now public-safety agencies are able to own or lease their own mini-emergency Band-14 cell sites.
Network Interoperability—Yet Again?
It seems every time FirstNet (Built with AT&T) releases updates or announces advances, other networks once again bring up broadband interoperability. Recently, FirstNet announced more network growth, new agencies, new subscribers, more Band-14 cell sites, and the addition of z-axis location that enables public-safety personnel to be located to within feet on the exact floor of a building. 
FirstNet announced MegaRange for Band 14, which increases transmit power for mobile devices operating on Band 14 to deliver increased Band-14 range and data capacity. Then it announced that agencies can now purchase, rent, or lease their own mini-deployables to extend network coverage, increase capacity, and serve as emergency FirstNet cells when service is disrupted. Every time we see announcements such as these, Verizon raises its hand and talks about broadband network interoperability as though it is a magic sauce to “fix” public-safety communications, which, of course are not broken.
Verizon’s current set of articles is based on the following statement:
“The time is now, once and for all, for an industry-led approach, leveraging advances in technology to deliver this critical functionality to all public safety agencies and the communities they serve across the nation.” 
When a Nationwide Public-Safety Broadband Network (NPSBN) was first discussed with Congress, the Executive Branch, and the Federal Communications Commission (FCC), Verizon was one of two network operators that supported the concept while both T-Mobile and Sprint fought from the beginning to auction the D-Block spectrum (10 MHz of spectrum adjacent to spectrum already licensed to the Public Safety Spectrum Trust (PSST)). However, once approved, the folks at Verizon who had been supporting the NPSBN disappeared. After The FirstNet Authority began developing its request for proposal, Verizon simply disappeared. 
Verizon’s reappearance and renewed interest in the NPSBN and serving public safety occurred only after the contract was awarded to AT&T and Verizon recognized the success of FirstNet (Built with AT&T). At that point, Verizon began making promises about pre-emption and priority access on its network, though it had told the Public Safety Alliance (PSA) it would never implement them. Verizon launched several attempts to change the basis for how Congress crafted the network to be a single, dedicated public-safety broadband network that would provide nationwide public-safety broadband services for public-safety agencies. At one point, Verizon appears have cajoled folks in the Boulder, Colorado area to file with the FCC demanding that the FirstNet network be opened up to all commercial broadband network operators. 
T-Mobile joined fray and I wrote about how it had fought the concept of an NPSBN long and hard, and how things had seemed to have calmed down until FirstNet stats and its new features and services were made public. Suddenly, this combination of increased subscriber agencies, new features, and new services (some of which are exclusive to FirstNet) seemed to have once again awakened the folks in New Jersey.
Now the dance starts again. Today, three vendors provide cross-network Push-To-Talk (PTT) services via over-the-top PTT applications: ESChat, JPS Interoperability Solutions, and Tango Tango. AT&T (FirstNet) and Verizon provide a Kodiak/Motorola PTT on-network PTT solution that is not compatible across the two networks. FirstNet uses Samsung’s flavor of Mission-Critical Push-To-Talk (MCPTT) and Verizon uses Ericsson’s flavor of MCPTT. Today, these two MCPTT systems do not appear to be compatible cross-network since the standard states MCPTT services are to be maintained inside the broadband network and not over-the-top. MCPTT today supports only some Android devices and no Apple iOS devices. Sometime in the future we should see “InternetWorking Function (IWF), which has been demonstrated by several PTT vendors but has not been implemented by either FirstNet or Verizon. The bottom-line today is that push-to-talk can be used cross-network but not by 3GPP-standard PTT systems, and it is not clear whether different flavors of MCPTT will be fully compatible with each other. 
Further, every LTE network in the world is a little different from every other network because when the 3GPP releases upgrades, network providers do not simply upgrade their networks with each and every element of every release. They pick and choose which pieces and parts they want to install. If you are on the Verizon network today, you can call a phone on any other network in the world, but that is made possible by a third-party organization that provides the interoperability between networks. Access to another network’s “core” (brains) is not available and many engineers I have discussed this with think one network having access to another network’s core opens up issues with security and adds several layers of complexity. 
Connecting different networks directly to each other for the sake of interoperability does not accomplish much, especially when there are other ways to provide interoperability that are much more secure. The way I see it, this comes down to one thing. The public-safety community asked for and was provided with a single, nationwide broadband network for public safety. Those within the public-safety community that do not want finger-pointing when something does not work or is broken have chosen FirstNet because they asked for and received assurances that one entity, The FirstNet Authority, would oversee the build-out, operation, and expansion of the FirstNet system and the winning bidder would build, operate, and upgrade it in accordance with best practices. 
One article about this new push for broadband interoperability stated that public safety is caught in the middle. I disagree. Nowhere in the law are agencies required to move to FirstNet. Today, Verizon, T-Mobile, and smaller broadband operators are providing services to public safety. The decision to move to FirstNet is being made by each agency for a variety of reasons. For example, when concerned about a lack of access to broadband and the Internet due to potential broadband overload, a number of agencies decided to join FirstNet because its 20 MHz of spectrum dedicated to public safety would be available exclusively to public-safety users in the event of congestion. Now that FirstNet offers MegaRange high-power transmit capabilities for vehicular devices, other agencies are considering joining FirstNet based on tests showing increased coverage.  
Public safety is not required to move to FirstNet; agencies move to FirstNet by choice after determining which network will best fulfill their needs. Some agencies have decided to use two or more broadband networks to address coverage issues, and as FirstNet adds Band-14 cell sites over time and now MegaRange, some of these are dropping their second broadband carrier. Agencies using FirstNet enjoy a high level of interoperability. Even so, the issues of 100%-percent push-to-talk interoperability, push-to-talk integration with analog, conventional P25, trunked digital systems, and other digital Land Mobile Radio (LMR) systems have not been fully resolved. Adding other networks into the mix before we have established full interoperability on the FirstNet network does not make a lot of sense. 
Verizon’s or any other non-FirstNet network’s vision of true interoperability between and among networks is not realistic and such interoperability would complicate troubleshooting and maintaining the network’s ability to meet the demands of the public-safety community. Sour grapes combined with a lack of interest in the network early on are not reasons to call for a network that is working well to undergo changes. Everyone should have learned a long time ago that when something works there is no need to fix it. 
Verizon seems to think it is the only one that knows what public safety wants and needs. I say only the public-safety community itself truly understands its requirements and it is working toward providing the services, coverage, devices, applications, and training to meet these requirements. The FirstNet Authority listens to the Public Safety Advisory Committee (PSAC), which plays a critical role in The Authority’s agenda to serve its only customers: the public-safety community. The Authority’s Board of Directors is set up in such a way that law, EMS, and fire are always represented on the board along with the Public Safety Advisory Committee. FirstNet board members are not well-paid, they are serving because they believe in the goals of FirstNet. Their job as a board is not to make sure shareholders realize a great return on their stock investment, rather they are there to make sure the public-safety community has a network that meets its needs and if something fails, only one company is responsible for fixing it. 
While is it being built and operated by AT&T, FirstNet belongs to public safety, not shareholders of AT&T or any other company. It is truly the public-safety network built and operated for public safety and, to my knowledge, it is the only such network in the United States and it needs to stay that way. 
MegaRange™ Drive Testing
For the past month or so I have been one of several people running drive tests with installed MegaRange devices. My Sierra Wireless MG-90 has two radios, one running standard 1/4-watt power on FirstNet and the other running standard 1/4-watt power on Verizon. An AirgainConnect antenna is mounted on the roof of my SUV and it is connected to the MG-90. The Sierra system sees the AirConnect system as a Wide-Area Network (WAN) connection and the MG-90 device and tracking management software sees it essentially as a third radio. 
I have driven 1,705.0 miles in Arizona with the AirgainConnect active and connected to FirstNet for a total of 1,657.8 miles, the standard FirstNet radio was selected for 40.40 miles, and Verizon was the selected radio for 2.29 miles. While we are still gathering test data from my device and others, it is clear that MegaRange increases FirstNet coverage. I cannot state that the unit was always connected to Band 14 as the AirgainConnect and Assured Wireless MegaRange products also contain all non-Band-14 LTE spectrum used by the FirstNet network. 
However, Assured Wireless has provided a new injector that enables me to continue to collect the Sierra Wireless data and to see “inside” the AirgainConnect antenna that is reporting which LTE band it is on during the drive tests. By the time we hold our webinar, we should have some really great data to share on MegaRange devices and the increased range and data speeds they can provide.  
Intrepid and NextNav
One of FirstNet’s major announcements was the addition of “z” height axis. This is a major addition to location determination that, for the first time, enables public safety to track personnel inside buildings in metro areas indicating where they are within the building including the floor they are on and enough data to determine their location on that floor. NextNav has been developing this technology for several years and I wrote a white paper about it in 2015 after witnessing a comprehensive demonstration inside a hotel south of San Francisco. The NextNav technology is based on a series of 900-MHz transmitters installed in metro areas. At that time, the broadband handheld radio had to have an additional built-in chip, but today’s version eliminates the need for the chip and relies on software installed in the devices. 
NextNav has deployed z-axis technology in the Metropolitan Beacon System (MBS) in the top 105 metro areas which, it says, covers 90-percent of all buildings with at least three stories. The system does not rely on WiFi primarily because WiFi is generally not available in buildings during a fire when the power is out. Today, the new location system serves first responders but the ultimate goal is to provide its location capabilities to assist Emergency Communications Center 9-1-1 call takers with better information about the location of callers. In the meantime, NextNav is adding Altimeter technology that will enable application/game developers to bring the 3D world to life by adding vertical dimensions to existing 2D experiences.
Intrepid Networks is providing NextNav data for first responders in its Intrepid Response for FirstNet situational-awareness application that is expected to cost $5 per month but is currently available for a six-month free trial period. As other services begin to use the NextNav/Intrepid system, I suspect the cost for it to be installed on each FirstNet device will decrease. Fire Service is the group most excited about this new addition to FirstNet because firefighters and EMS personnel are the most likely people to be inside buildings during fires and other incidents. Knowing where they are will save lives!
Deployable Cell Sites
Last week I also mentioned Compact Radio Deployables for FirstNet (CRDs) announced by FirstNet (Built with AT&T). FirstNet deploys its Cells On Wheels (COWs), Cells On Light Trucks (COLTs), and other devices including a blimp. These deployables are staged, managed, and deployed by FirstNet as needed. For example, as I write this on Superbowl Sunday, Tampa has staged a number of FirstNet deployables in case they are needed. 
The cost for any of these FirstNet assets to be deployed to FirstNet member agencies is zero, and there has been a great demand for them over the past few years. However, many of us want local agencies to be able buy or lease their own, perhaps smaller, deployable cell sites. CRDs are the answer. CRDs are small enough to be hitched to a vehicle and a number of them can be stored in a trailer for deployment. They will not provide the same level of FirstNet coverage as a typical FirstNet deployable, but claims are they will service an area of one-half to three miles. 
These CRDs can connect to a satellite for backhaul or be connected via several other methods, and they have onboard FirstNet and WiFi for flexibility. They can be mounted on top of a building, on a lower floor with cables up to the antennas, and in many other configurations. The cost to purchase a mini-deployable is around $70,000 with an additional monthly fee for satellite connectivity, or there are lease and rental options.
CRDs are not designed to be purchased and left in the back of a fire station. Like any other tool, they need to be exercised, tested, and put into service during normal training sessions so they can be deployed when needed and put into operation in short order. 
Winding Down
Public-safety communications has a lot of balls in the air. The good news is that the eleven metro areas that were to lose access to the T-Band won’t, and the FCC has freed up these agencies to catch up after almost nine years of not being able to even add a receiver or transmitter to their existing systems. Catching up will take time, and now, of course, there will be even more reports of TV interference to some T-Band systems with the FCC TV rebanding, but I trust these problems will be worked out.
Still open is the case of the 4.9-GHz public-safety spectrum the previous FCC decided public safety really didn’t need, but I suspect the new FCC may have a different view. And we need to be watchful of the now-permitted unlicensed WiFi that will be deployed in 6-GHz critical-communications microwave. Then there is the former FCC’s takeback of spectrum already allocated for traffic safety in the 5.9-GHz band, and the possibility that Ligado’s new Internet of Things (IoT) 5G network in spectrum too close to our Global Positioning System (GPS) receiver band could cause havoc. 
I am hopeful as we move forward that public safety will once again have a seat at the FCC table. Public safety and other critical-communications providers need assurances that they will no longer be pushed aside so spectrum can be re-allocated or shared with those who want spectrum to make money. John Q. Citizen also needs spectrum, but it appears for-profit use has dominated the FCC’s agenda for the past four years. 
Some believe there should be a single pool of broadband spectrum that everyone shares without any distinction between first responders, federal agencies, and teenagers watching videos. This is not a realistic way to view a limited resource and it poses threats to those who need priority access or total access during major disasters or incidents. Many of you are aware of my concerns about pollution of the airwaves and it is happening all too quickly. Rivers that once ran clear are now muddy and polluted, and this is also happening to our radio spectrum. Noise is the enemy of communications. Noise generated by other radio systems, machines, and a variety of other sources reduces the efficiency of our airwaves. 
The simplest illustration of this is to compare how many WiFi access points you once needed to cover your house or office with the increased number you need today for the same coverage and data speeds. The more RF noise and pollution we create, the more difficult it is to communicate over the distances we need at the data rates we want. I hope our new FCC team will involve professional engineers who understand the physics of radio in all portions of the spectrum and who can help decisionmakers to be smart about what to approve and what needs to be sent back for further study.
Until next week…
Andrew M. Seybold©2021, Andrew Seybold, Inc.

New Orleans police to move record-keeping to cloud (LA)

Law enforcement officers in New Orleans will soon be able to access records, data and receive real-time alerts through their cell phones and laptops via a new cloud-based tool that city plans to install this year. The Orleans Parish Communication District, the public...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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