Comm Center News

VECTOR HELPS CUMBERLAND COUNTY, PA. LAUNCH ASAP TO PSAP

PITTSBURGH—Cumberland County, Pa., joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP). ASAP automates communication from alarm monitoring central stations to PSAPs...

Snowfall floods 911 dispatchers with calls (KY)

OWENSBORO, Ky. (WEHT)– With the snow wreaking havoc on Tri-State roads, 911 dispatchers have been seeing an uptick of phone calls. Some of the calls they are receiving aren’t for an emergency. Paul Nave, the Owensboro — Daviess County Central Dispatch 911 director...

The life of a Tampa Bay 911 operator (FL)

Kellen Scott is a senior telecommunicator at the Clearwater Police Department, dispatching officers in response to calls on vehicle accidents, domestic abuse, drunks, “a whole gamut of things,’' he says. A former middle school math teacher who says he wanted a change...

A glimpse at what Billings 9-1-1 dispatchers do (MT)

BILLINGS - 9-1-1 dispatchers are the first line of defense for citizens needing help with everything from routine to life threatening situations, yet they often go unrecognized for their service. The Billings City/County 9-1-1 Center is the critical link between...

Emergency communication center warns of 911 problems (CO)

A switch from analog to digital 911 systems has caused problems statewide, and Gunnison County’s emergency telephone authority warns that government and business offices should check their phone systems to see if they need to remedy their 911 connection, too. All 911...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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