A Jasper County 911 Dispatcher has been recognized for his calm demeanor while handling radio traffic and also talking to a victim during a shots fired call which happened late last month. Communications Officer Patrick Erath was presented with a certificate of...

The Orleans Parish Communication District (OPCD) in Louisiana is upgrading its digital public-safety records with a cloud-deployable system that will facilitate data collection and sharing. In coordination with the city of New Orleans and the Orleans Parish’s...

The Florida Department of Education (DOE) announced it selected Motorola Solutions (NYSE: MSI) as a preferred provider for the deployment of a statewide mobile panic alert system for Florida’s K-12 schools. To deliver the solution, Motorola Solutions teamed up...

The Flagstaff Police Department, along with the Coconino County Sheriff’s Office, has launched their new “Text-to-9-1-1” service. The service started Tuesday. A user can send a text message to “9-1-1” and it will be routed to the dispatch center. Officials recommend...

KEYSER, W.Va. — The Mineral County emergency center handled nearly 8,000 calls to its 911 lines from March through December of last year, according to Luke McKenzie, director of Emergency Services that includes emergency management, 911 and mapping and addressing. “We...

The Lee County Commission voted unanimously Monday night to keep Rita Smith in charge of the county’s Emergency Management Agency. Smith has served as interim director since former director Kathy Carson was terminated by the commission for not following county...

As police in Sikeston continue the search for 28-year-old murder suspect Kyle Johnson in the shooting death of Jacob Moore, the department faces another challenge: staffing. “Staffing has been a problem across the nation and it’s no different for us,” said Sikeston...

FirstNet has announced that its network now covers more than 2.71 million square miles, the company reported on Monday. In 2020, AT&T added nearly 100 thousand square miles to the FirstNet coverage footprint.  "2020 made it clearer than ever before...

Editor’s note: This month, in honor of Black History Month, The Herald is highlighting voices in the region who you may not have heard about. These are Black people who quietly have an impact in our communities. Today The Herald is featuring Telatha Graham, a 911...

Police aren't trained to deliver babies, but when help is needed, the Montgomery County Police Department steps up to the plate. Cassandra Onley, director of the emergency communications center said out of the 727,000 calls the department received last year, call...

KANSAS CITY, Mo. — A Prairie Village boy who called 911 after his mother collapsed waited more than 10 minutes for emergency dispatchers to send help, according to a lawsuit that claims several agencies in Kansas City are at fault for the woman's...

The Yuba City Police Department plans to use a $107,000 state grant this year to purchase new equipment for patrol, traffic, its hostage negotiations team and SWAT. Yuba City Police Chief Rob Landon said state funding was awarded to local law enforcement entities over...

Local public servants received top honors for bravery and much-deserved praise at the 2021 Valor Awards on Wednesday, Feb. 17, held at the Infinite Energy Forum. The event, hosted by Gwinnett Chamber and presented by Mobile Communications America and Motorola...

HALIFAX, N.S. — Nova Scotia RCMP 911 police dispatchers will soon answer emergency calls out of a new communications centre at its headquarters in Dartmouth.  In a news release Friday, Nova Scotia RCMP said its dispatchers will begin working out of the operation...

In her five years as a telecommunicator in Florida, Christine Sebris answered more than 30,000 911 calls, but never had a call like Saturday. “It was around 5 am,” Sebris said. “I called a woman with uterine contractions during labor.” In the 911 phone recording, I...

HANFORD — The Kings County Sheriff’s Office arrested a man after he called 911 multiple times in one day and falsely reported emergencies, they said. On Wednesday, officials said the Hanford Police Department Dispatch Center received a 911 call from a male subject,...

As winter weather conditions move through the Two Virginias, 911 dispatchers in Tazewell County were prepared for what the snow and ice could bring. Every phone call for help from every corner of Tazewell County comes into this room. "The job can be very stressful....

NORFOLK - Public safety communications equipment will soon be enhanced after approval of a memorandum of understanding. Earlier this week, Public Safety Director Shane Weidner presented to the Norfolk City Council the agreement which allows the placement of Nebraska...