The Pueblo Fire Department’s average total response time increased last year to nearly 10 minutes, and the department leader said a growing service area and new dispatch system are the main reasons for the rise. The total response time for all emergency calls — that...

(ST. JOSEPH, Mo.) Six first responders from northwest Missouri are credited with saving a mother and her 18-month-old baby in mid April earlier this year. The group was recognized at Missouri Highway Patrol Troop H Headquarters today. The Missouri Association of...

Many businesses on San Juan Island are struggling with being short-staffed, but the shortage of dispatchers makes for a dangerous situation. Robin DeLazerda started her work as a dispatch officer on the island on Sept. 12, 2001 — the day after 9/11. She is currently...

Leslie Cheatham is a person who has spent most of her life helping others, whether as a telecommunicator for the Town of Farmville, an EMT in her earlier years as a in Campbell County and Pamplin or as a community member who tries to quietly help others' satisfy...

The Department of Homeland Security has selected San Antonio-based SecureLogix to proceed with the second phase of a cybersecurity architecture designed to protect multimedia content in Next Generation 9-1-1 emergency communication systems. SecureLogix...

EBENSBURG — Cambria County’s Emergency Management Director will soon have new shoes to fill. Art Martynuska, who has been in charge of emergency services in Cambria County for the past three years, was named the acting deputy director of 911 Thursday following the...

CENTRE COUNTY, Pa. (WTAJ) — Centre County 9-1-1 received 565 calls in four hours during Wednesday’s thunderstorms. Dispatchers were answering just over two calls per minute, all while facing an employee shortage. “9-1-1 is suffering manpower problems across...

MINNEAPOLIS — As Hennepin EMS gets set to unveil its new blue uniforms, after decades of showing up at emergency scenes in their trademark "UPS brown," the paramedics union on Wednesday argued that the change could potentially put lives at risk by...

WILBRAHAM — The town is now dispatching emergency services for Hampden and Wilbraham. As of midnight on June 30, Hampden’s dispatch operation “went dark,” said Town Administrator Bob Markel. The transition of the Hampden operation to Wilbraham has been a gradual one...

TUPELO, MISS. (WCBI) – First responders are recognized for helping save the life of a Vietnam-era Veteran whose house caught fire. The Tupelo Fire Department, Tupelo Police Department, Lee County E 9 1 1, and NMCC’s Emergency Services were honored during a ceremony at...

If you want to make a difference in the community and serve residents when they need help the most, you may be the next 911 telecommunicator for the City of Dallas. A 911 telecommunicator handles emergency and non-emergency telephone calls and requests service in...

FORT SMITH -- People in Sebastian County are receptive to a potential consolidation of the 911 system there that could result in financial savings, according to an organization looking into the idea. Crystal Lawrence of the Florida-based Association of Public-Safety...

Members of the North Ridgeville Fire Department urged North Ridgeville City Council to approve upgrades to the radio system July 6 as part of a proposal involving five Lorain County communities to lease equipment for an L3Harris system. The proposed contract with...

Isabella County residents who wish to provide more detailed information to First Responders during an emergency can now do that. Smart 911, which is accessible as either a website or a phone app, allows people who sign up for it to provide more detailed information...

By around 4:30 p.m. Thursday, 2,800 homes remained without power Emergency communications were knocked offline for a short time Wednesday evening after the Bradford County Public Safety Center took a direct lightning strike. The hit came around 9:15 p.m., according to...

Lunenburg County may end up with a better E911 communication system than they had originally hoped for. During its May Board of Supervisors (BOS) meeting, board members voted to begin negotiating a contract with L3Harris Technologies, Inc. (L3Harris) after the company...

Oklahoma 911 call centers are experiencing a large amount of accidental 911 calls due to safety features available on mobile devices including iPhones and Apple watches. According to the Oklahoma 911 Management Authority and the State 911 Coordinator, 12 percent of...

During a city council meeting Tuesday evening, the City of Beatrice unanimously agreed to operate an enhanced 911 and radio dispatching system for Richardson County. Beatrice Police Chief Bruce Lang gave a brief history of dispatch centers in Gage County, explaining...

GREENWICH — A police officer who specialized in communications and who helped to implement the town’s 911 emergency dispatcher center has retired after a 32-year career in law enforcement. Officer Gerald “Terry” Fitzgerald, who retired earlier this month, was tasked...

TOPEKA, Kan. (WIBW) - Shawnee County Communications is hiring! They will hold a dispatcher hiring event Friday, July 16th at the Law Enforcement Center located at 320 S. Kansas Ave. The family-friendly event will run from 5-8 p.m. and include food trucks and live...