(WQOW) - A button that you'd normally press to turn your cellphone on and off could accidentally be making 911 calls. On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. Sometimes it's because your child is playing...

With their city contract about to expire, emergency dispatchers are calling for increases in pay and staffing levels to handle local 911 calls. “We do our job because we want to help citizens in San Jose, but a lot of us aren’t able to live in the city that we serve...

The St. Joseph Police Department communications center is the main connection between someone experiencing their worst day and getting them life-saving help. The organization required in these situations requires clear communication and cooperation between many...

Toledo 911 dispatchers offered pay in place of vacation time A deputy fire chief writes, “This is just one of several options that is in play, in order to maintain staffing with as little impact as possible.” Some Toledo 911 dispatchers are being offered the option to...

When the TETRA specification was first published, Chelton created an airborne TETRA system for the UK Police’s air support to communicate with the team on the ground; by utilising the Motorola vehicle radio, which the force was already using, for seamless...

DENVER — An Aurora man who says he was hit by an alleged drunk driver on Friday night reached out to Denver7 saying the driver was neither questioned or apprehended by police. Nestor Guillen said he was driving home from his work shift at 3 a.m. on Saturday morning...

Oregon’s 9-1-1 Program and RapidSOS, an emergency response data platform, announced Monday a partnership to deliver lifesaving enhanced location data to each of the state’s 43 9-1-1 centers. Oregon is the first in the nation to securely deploy RapidSOS into an...

WINNIPEG -- The Winnipeg Fire Paramedic Service (WFPS) is testing a secondary telephone triage program to manage high call volumes for ambulances, CTV News Winnipeg has learned. The information came to light after a family voiced concerns over how their mom’s 911 call...

  SOUTH LAKE TAHOE, Calif. - As many mothers will tell you, 20 minutes isn't very long from the time a woman's water breaks to the time her baby is born. That is exactly what happened in South Lake Tahoe on Wednesday, June 23. 911 dispatcher Rachel Carlson answered a...

Texas Gov. Greg Abbott has signed House Bill 786 into law, requiring all telecommunicators in the state to be trained in telecommunicator CPR (T-CPR). The American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all,...

AT&T Inc. T is sparing no effort to ensure that public safety officials have greater access to the connectivity they need to address incidents. The telecom giant recently announced the expansion of FirstNet network that will improve the wireless...

Georgia does not require CPR pre-arrival instructions, our investigation found more than half of Georgia’s 911 centers choose not to offer the life-saving system. ATLANTA — The nation’s busiest airport is in the process of training all of its 911 operators to provide...

Derrick Walker arrives from North Dakota with background in emergency communications Derrick Walker, a self-diagnosed “workaholic,“ started Thursday as the new director of the Durango-La Plata 911 Emergency Communications Center. Walker plans to address turnover and...

MANHATTAN, KS (KSNT)–The Riley County Police Department experienced technical issues with their phone lines. They were down from around 12:00 p.m. until 2:00 p.m. this afternoon. The non-emergency line was down, along with the 9-1-1 emergency number. This has happened...

LAKEWOOD, Colo. (KDVR) — Bouquets of blooming flowers and messages of support line the counter at Jeffcom 911, the dispatch center that handled last Monday’s radio traffic during a deadly officer-involved shooting in Arvada. One good Samaritan, one suspect, and one...

A concerned child couldn’t figure out how to solve their math homework, so they called the first person they could think of for help — 911! In this audio-only video, posted by TikTok account 911 Calls (@911_stories_), a 911 dispatcher answered the phone, saying, “911,...