LYONS, N.Y. – Wayne County EMS Coordinator Paul Fera says a dispatcher went into cardiac arrest while working in the Wayne County 911 Center on May 26. Fera says coworkers noticed right away and got her to the floor to start CPR. He says the supervisor grabbed the AED...

Lee County dispatchers Kelly Boos and Jessica Knipple helped guide the father as the baby was in distress with the umbilical cord wrapped around its neck “It’s a miracle of life right before our eyes,” Lee County 911 Director Shelley Dallas said at Thursday’s award...

Leon County's 911 system is getting an upgrade. It's called Next Generation 911. ABC 27’s Brieanna Smith talked to Emergency Management Director Kevin Peters who says it's designed to adapt to current and future technologies.

For rural communities, relying on neighboring cities to help during times of crisis isn’t always guaranteed, according to one Alaska city official, whose government has turned to the cloud to strengthen and protect its emergency dispatch services against potential...

BROWN COUNTY, Wis. (WBAY) - The Brown County Board of Supervisors heard from 911 dispatch callers Wednesday night on concerns about a proposed overtime policy. The county currently has 20 vacancies for dispatch positions -- up from 15 in March -- and despite past...

California's next-generation 911 project has been paused for months, but at least one former official says everything is fine. alifornia’s yearslong next-generation 911 rollout has been marked by safety concerns and delays, with some dispatch centers experiencing...

The nearly $68 million project was funded through a sales tax that voters approved in 2018. EVERETT, Wash. — Snohomish County's new 911 call center will start taking emergency calls Wednesday morning. KING 5 got an exclusive look at the new space off Everett Mall...

In a Gatesville City Council meeting held on Tuesday, a resolution was adopted authorizing the creation of the Central Texas Regional 911 Emergency Communications District (ECD) through the Central Texas Council of Governments (CTCOG), which administers the state’s...

The Citrus Heights City Council on Wednesday approved the latest contract for work on a $1.24 million Police Department Communications Center remodel project. What initially began in 2022 as a $600,000 allocation to upgrade the Citrus Heights Police Department’s...

MERIDEN —The Planning Commission unanimously approved plans to build a 6,000-square foot emergency dispatch center at 32 W. Main St. next to the police station.  The single-story center will serve as a communications and operations hub for the city's police, fire and...

DES MOINES, Iowa (KCRG) - Iowa 911 professionals are warning of legislation that would impact emergency service programs across the state. The Iowa Chapters of the Association of Public-Safety Communications Officials (APCO) and the National Emergency Number...

Have you ever wondered what might happen if an emergency dispatch center were to lose its base of operations or ability to handle calls? Well, the Kansas 911 Coordinating Council and FirstNet Authority now have a new answer to that question following an unveiling in...

SPOKANE, Wash. – Governor Bob Ferguson signed House Bill 1258 into law Thursday, paving the way for Spokane to develop its own emergency communications system. The Spokane Regional Emergency Communications (SREC) Board had previously to remove the Spokane Fire...

County has withheld payments since January, citing concerns with budgeting process and shared facility ownership Durango and La Plata County leaders met this week in a joint study session to hash out long-standing questions about funding, ownership and oversight of...

 Lee County is gearing up for a ribbon-cutting ceremony at the end of the month to unveil its new $38.5 million Public Safety Center expansion. The new addition, a 36,873-square-foot, $38.5 million project, will also rebrand the center. The ceremony will feature...

Oregon's public safety networks are getting a major upgrade thanks to insights from the 2025 RADIO Conference—Resilience, Advancement, and Development in Interoperability for Oregon. Organized by the Oregon Department of Emergency Management and the State...

A Moniteau County emergency dispatcher listened to a 911 call come from her own home on Sunday. Moniteau County 911 and Emergency Dispatch shared that one of its staff members was on duty when a 911 call came in from her daughter stating that their home was on fire....

People calling 911 in East Hampton Town won't notice a change, but come Jan. 1, for the first time in decades, calls coming from outside of East Hampton Village will be handled from the town police headquarters instead of from the village's Emergency Services...

Columbiana County 911 is at risk of losing almost 30% of its state funding. The 911 system gets funding from the state from a wireless fee. For every wireless phone in the county they get .40 cents. That fee is set to drop to .25 cents in October. READ FULL...

LAS VEGAS, Nev. (FOX5) - The Las Vegas Metropolitan Police Department Foundation, in partnership with Resorts World, recognized 911 dispatchers Kacy Rafferty and Alicia Rivera Wednesday with the Good Ticket Award. The two were recognized for remaining clam and focused...