Durant Communications and Bryan County 9-1-1 Dispatchers will begin using an upgraded Computer Aided Dispatch (CAD) system during calls this month. 911 Dispatchers completed training last month and say the new system makes getting help to residents faster and more...

The Board of Selectman at a July 19 meeting unanimously approved the dispatch union contract, representing Newtown employees and Nutmeg Independent Public Safety employees. According to First Selectman Dan Rosenthal, the negotiations with the union were “amicable” and...

SALT LAKE CITY — Utah emergency dispatch centers were inundated with phone calls to 911 when a massive wave of wildfire smoke crept into the northern part of the state Friday. As the smoke moved in with shocking speed, along with the unmistakable smell of fire, a...

The Grapevine Police Department is dealing with a major shortage of 911 dispatchers and is hoping a signing bonus will help. Grapevine Police are offering a $1,200 bonus for newly-hired dispatchers -- $600 upon hire, $300 upon completion of the probationary period,...

FORT COLLINS, Colo. (KDVR) — A Fort Collins police dispatcher who has been taking emergency calls for 20 years was on the other end of the line on Monday. Dispatcher Tricia Leslie was at the end of her shift at 7 p.m. On the way home, she spotted a person who fit the...

"What’s the least you need in terms of staffing for, especially 911," FOX 29's Dave Kinchen asked. "You know I wouldn’t be able to give you that answer off the top of my head, but again when you look at the demographic or the employees that work in there there’s a...

OTTUMWA — It wasn't exactly Christmas in August, but Ottumwa's city leadership wanted ideas just the same. With the city receiving approximately $1.8 million in American Rescue Plan funding each of the next two years, city administrator Philip Rath and mayor Tom Lazio...

BAKERSFIELD, Calif. (KBAK/KBFX) — There will now be a Kern Behavioral Health clinician at the 9-1-1 center in Bakersfield, to handle mental health calls, as opposed to a police officer or dispatcher. It's a pilot program all to help people in Kern County struggling...

South Sound 911 says only 44% of its essential employees were vaccinated before this outbreak, but since then, several employees have chosen to get the vaccine. TACOMA, Wash. — South Sound 911 in Pierce County was rocked by COVID-19. The emergency call center stated...

Shift Supervisor Raelynn Villarreal enters information at Pecos Valley Regional Communications Center. If you need help in an emergency in Roswell or anywhere else in Chaves County, chances are you will be talking to one of the dispatchers at the Pecos Valley Regional...

SAVANNAH, Ga. (AP) — Some Savannah-area residents are experiencing delays when they call 911. Chatham County Manager Lee Smith tells The Savannah Morning News that the emergency call center has about 20 vacancies for operators. A full staff is about 100 operators....

Durham Police Service’s 9-1-1 call-takers and dispatchers had a very busy long weekend answering more than 6,000 calls from the public. The majority of the calls were non-emergency reports, general inquiries and “hang-ups” that had to be called back.From Thursday,...

MADISON, Neb. -- The Madison County Commissioners discussed an outline of what the budget of the 2021-22 fiscal year will look like for the county on Tuesday. While the budget has not been finalized, the meeting gave an opportunity for the commissioners to review...

FOX VALLEY, Wis. (WFRV) – 911 dispatchers are the heart of public safety operations and many are hiring across Northeast Wisconsin. Staff Sergeant Erik Nielson of the Outagamie County Sheriff’s Office said, “We are hiring for the telecommunicator position for...

Accenture (NYSE:ACN) and the Fire Department of the City of New York (FDNY) have developed a new computer-aided dispatch (CAD) system – FireCAD – replacing the now-retired STARFIRE system, and marking the most significant operational upgrade to the FDNY’s dispatch...

Tetra | 2021-08-05 The government of this Spanish autonomous community has awarded a contract worth 10.6 million euros to the Teltronic-Telefónica temporary consortium for the deployment of a Digital Mobile Communications Network. The Government of Aragon has awarded...

Alamance County could get a new emergency management facility.  The state Senate budget includes money earmarked for the new emergency management center. If passed as is, the county will receive $7.5 million each year for the next two years for the facility,...

GREEN BAY, Wis. (WBAY) - Discussions are underway over finding a temporary home for a Brown County 911 communications tower. It currently sits on the soon-to-be demolished Cofrin Library, which is located on the University of Wisconsin-Green Bay campus. It’s one of...

Safe Environment Engineering and FirstNet Expand First Responder Capabilities to Better Serve the City and County of Los Angeles LOS ANGELES, Aug. 5, 2021 /PRNewswire/ -- FirstNet® and Safe Environment Engineering are providing Los Angeles City Fire Department and Los...