Comm Center News
Commissioners receive emergency operations center proposals (WA)
Clallam County has received a pair of offers from Seattle-area architects to design a joint Emergency Operations Center and 9-1-1 dispatch center in west Port Angeles. The three commissioners on Aug. 24 opened non-priced proposals from OAC Services, Inc. of Seattle...
Winnebago County 911 dispatcher hangs it up after 43 years on the job (WI)
OSHKOSH, Wis. (WBAY) - A legend is hanging it up in Winnebago County. For more than 40 years, police officers, sheriff’s deputies, firefighters, and other emergency responders heard his voice on their radios. Now, Winnebago County’s longest serving 911 dispatcher is...
Meeting E911 Requirements in the Age of Hybrid Work
Those responsible for managing their organization’s E911 strategy face the following new challenges: The shift to remote and hybrid work means that employees are largely no longer working from a fixed location. The increase in the adoption of softphones changes the...
Mayor Jones Tours 9-1-1 Facility, Meets with Dispatchers, and Outlines Plans to Improve Reliability and Response (MO)
ST. LOUIS - Today, Mayor Tishaura O. Jones toured the 9-1-1 dispatch center in Downtown St. Louis to meet with 9-1-1 dispatchers and give an update to press on the administration’s efforts to streamline and improve the city’s current system. Mayor Jones met with...
Southborough to consider regional public safety dispatch services (MA)
Above: The Public Safety Building completed in 2019 combines a dispatch center for Southborough Police and Fire. Now, the Town is researching if working with other MetroWest towns on a regional dispatch center outside of the building makes fiscal sense. (image cropped...
911 Operators Did Not Dispatch Police to Gas Station Where Employee Feared Explosion From Protesters Throwing Fireworks (OR)
Portland’s Bureau of Emergency Communications, which fields 911 calls for the city, did not dispatch police when a Chevron gas station employee called to report a potential explosion hazard as dueling protesters threw fireworks near the gas pumps during a street...
Allen Police Department’s 911 dispatch center given prestigious certification (TX)
In its Tuesday meeting, the Allen City Council recognized an emergency dispatcher who officials credit for helping the city’s 911 dispatch center reach a new milestone. In June, the Allen Police Department became one of 92 agencies in the world to be awarded a...
Calexico’s Top Cop Hopes to Address Dispatch Staffing ASAP (CA)
CALEXICO — Agreeing that staffing is at crisis levels for the city’s police and fire dispatchers, Calexico Police Chief Gonzalo Gerardo was to present several options to city administrators this week in an attempt to find the money to pay for at least two more...
911 dispatchers say staying calm is key to the job – Jackson Newspapers (WV)
When it becomes necessary to call 911, the one needing help wants a calm, knowledgeable, reassuring voice to be on the other end. When police officers or first responders are sent on an emergency call, they want the voice giving them the details to be calm,...
Cleveland EMS dispatcher punished after heated 911 call: I-Team (OH)
CLEVELAND (WJW) – The FOX 8 I-Team has uncovered recordings that got a Cleveland EMS dispatcher punished. The I-Team also found out this involves the same dispatcher who was punished before. That earlier discipline came after Patricia Sifford sent an ambulance to the...
Multi-purpose-built: new public safety building nears completion (VA)
By Jeff Poole Orange County officials have a solid track record of repurposing old buildings for county office space. The county’s primary administration office—the Gordon Building on Main Street—once was the Leggett department store. The nearby building services...
Police cameras, communications concerns spur charged discussion (RI)
Concerns over a new license plate camera program being instituted by city police – as well as long-simmering tensions between members of the City Council and the administration over communication issues – led to some pointed, and heated, exchanges in Council Chambers...
Midland 911 dispatcher runs all 879 roads in the city (MI)
MIDLAND, Mich. (WJRT) - One by one, mile by mile a Midland County dispatcher ran every single road in the city of Midland. Matt Frazier used an app to track his progress running all 879 roads in the city. “About three years ago, a friend turned me on to a site called...
Frederick County officials seek funding for more 911 dispatchers (VA)
WINCHESTER — In an effort alleviate some of the strain on Frederick County’s 911 dispatchers, the county’s Public Safety Committee on Thursday unanimously recommended that $138,079 be used to hire four new positions in the Public Safety Communications Department —...
Richmond Heights 9-1-1, public safety workers recognized for life-saving measures (OH)
RICHMOND HEIGHTS, Ohio -- Marla Walker offers her thanks to Richmond Heights safety personnel who helped save the life of her son, Javon, on crutches, during Tuesday's City Council meeting. (Photo Courtesy of Richmond Height Police Chief Thomas Wetzel) Walker and his...
County exploring options for 9-1-1, coroner relocation (KY)
With the impending relocation of the Pulaski County 911 Dispatch Center to the Hal Rogers Fire Training Center property coming closer, county officials are turning their attention to the coroner's office which shares with 911 the current building off the East Ky. 194...
AT&T selected for Arkansas 911 next generation service
The Arkansas 911 Board has selected AT&T to implement its “Next Generation 9-1-1 service” to improve emergency communications across the state. The state’s 114 public safety answering points (PSAPs) handle more than 1.6 million 9-1-1 calls each year. Terms of...
County sets 911 Director interviews Friday (MI)
The names of the five finalists for Branch County 911 director become public Friday afternoon when county commissioners are scheduled to begin interviewing at 1:30 p.m. County Administrator Bud Norman said these are the top candidates whittled down from the 29...
County receives EOC proposals (WA)
PORT ANGELES — Clallam County has received a pair of offers from Seattle-area architects to design a joint Emergency Operations Center and 9-1-1 dispatch center in west Port Angeles. The three commissioners Tuesday opened non-priced proposals from OAC Services, Inc....
Randolph County Commission cautious using ARPA funds – Moberly Monitor-Index (MO)
The Randolph County Commission is letting about $2.4 million gift coming from President Joe Biden's American Rescue Plan Act (ARPA) rest in its bank account as they are cautiously optimistic about making definitive plans on how to spend these funds within its...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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