A senior executive at British Columbia’s emergency dispatch agency had expressed concern about the shortage of personnel that killed more than 500 people until a year before the historic heat dome in June. An email released through a request for freedom of information...

TRENTON — So that’s why legislators don’t want to pay. As Trenton faces a looming deadline to fork over $218K to MPS Communications in unpaid bills, a new report points to 345 incidents when communications between first responders was “negatively impacted.” At least...

When someone is choking, what do you do? What if there's a fire? Or gunshots at the neighbor's house? What if someone is about to deliver a baby? We don't blame you if you wouldn't know how to properly handle even one of those scenarios. But for 911 dispatchers, they...

Lucas County, Ohio — The area around the Sylvanian Police Station is very quiet. As of October 26, it is one of three regions in the Lucas County region that has already postponed 911 dispatch calls to the Lucas County Emergency Services Building in downtown Toledo....

Pictured from left right: Dispatcher Frank Ciraulo, Lieutenant James Haldenwang, Captain James Vaughn, Retired Chief Harry Delgado, Accreditation Manager Thomas Preiser, and Dispatcher Dan Rooney. (Photo courtesy Stafford Police) STAFFORD – The Stafford Township...

Barrington plans to join Northwest Central Dispatch System, which provides 911 services to its neighboring communities, in a move that will be beneficial to the village, officials said. The agreement with Northwest Central Dispatch System was approved by the village...

WATERTOWN — After 30 years, Guilfoyle Ambulance Services is giving up its emergency medical dispatch services, handing them over to Jefferson County. The ambulance service, a private company that has provided emergency medical services in Jefferson County since 1973,...

A radio tower. Courtesy Wikimedia Commons The San Diego City Council unanimously approved a 10-year contract with Motorola Solutions Inc. Monday for a $51 million public safety radio modernization program. The contract will help the city switch its first responders’...

The Public Safety Network (PSN) on the Central Coast has been expanded with the completion of a new site in Algewn Rd, Gosford. The site is part of a state-wide publicly owned network of telecommunications towers that services the emergency services and other State...

A state lawmaker will propose legislation for the 2022 session recognizing 911 dispatchers as first responders and supply them help for instances of post-traumatic stress disorder. Rep. Bill Wesley, R-Ravenna, said he will be sponsoring the Lifeliner’s Act, to help...

TACOMA, WA — A plan nearly a decade in the making has come to fruition with the grand opening of South Sound 911's new Public Safety Communications Center. Technically, the center has been up and running since July, but it wasn't until this Monday that South Sound 911...

A multitude of agencies can be involved in emergency response situations, but the first people to answer are always the same: call dispatchers. “We answer the first calls from the public when they have an emergency,” said Kris Fox, Brazos County 911’s communications...

DOUGLAS COUNTY, Ore. - The Douglas County Sheriff's Office has been notified by Lumen Technologies & Reliance Connect of a fiber line cut near Cottage Grove that is impacting telephone service and disrupting the ability of those affected to dial 9-1-1 from their...

CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) today announced that the company will modernize and expand the coverage of the existing nationwide TETRA network in Romania to provide the country's public safety organizations with highly resilient and secure...

Here are the top stories today in Pawtucket: Rhode Island is suffering from a serious emergency dispatcher shortage. While the national average turnover rate for dispatcher positions is 15 to 20 percent, the regional dispatch center for Pawtucket and North Providence...