LINCOLN, Neb. (KOLN) - First responders in Lincoln are now using a new 911 computer dispatch system. We were able to get a firsthand look at the new software and how it’s helping everyone in the Capital City. Since 1994, 911 dispatchers have used a computer dispatch...

Last summer, the labor shortage was so profound, Lincoln County Communications and Sheriff’s Department resorted to advertising vacancies via lawn sign.  The communications center is once again seeking two emergency 911 dispatchers, but this time there seems to be a...

JANESVILLE—Janesville native Kayla Glass spent the better part of a decade protecting the people of Rock County as a patrol officer in the Beloit Police Department. She knows what it takes to help save lives, and six days on the job as a 911 telecommunicator, she was...

Durham’s new mayor will begin working with a local community college to help fill ongoing staff shortages in the city and county’s 911 center. Speaking at her first news conference as mayor Wednesday, Elaine O’Neal said she will meet with City Manager Wanda Page,...

The Lawrence County Emergency Services Board recently learned from Director Bonnie Witt-Schulte of an unaccounted source of income. “The use tax monies, collected for online purchases from out of state, are earmarked for 911,” she said. “Lawrence County has been...

(December 8, 2021) - The Cape Coral Police Department has been awarded CALEA Accreditation in Law Enforcement and in Communications effective November 19, 2021. These awards remain in effect for four years and the agency retains all privileges associated with this...

By STEVE SWOGETINSKY The Philadelphia Police Department switched to the MSWIN radio system last week and is now receiving its dispatch from Neshoba County’s 911 Communications. “At 9 a.m., Dec. 1, we switched over,” said Eric Lyons, police chief. “The transition was...

CUMMING, GA — The Forsyth County 911 Center is offering bonuses for current Communications Officers and offering hiring incentives for new officers to help recruit and retain top talent. The following incentive plan for Communication Officers was approved for...

Broome County’s upgrade of its public safety radio communications system is nearing completion. December 6, the county celebrated in the installation of the final tower in the system in Deposit.  The new network is to be online next year. Broome County Government...

CRESTVIEW — The largest piece of the funding mix to pay for a massive Okaloosa County Sheriff’s Office emergency communications equipment project fell into place Tuesday. That’s when the County Commission unanimously agreed to borrow $19.7 million from the Santa Rosa...

It’s a common refrain among those of us who work in 911 centers that we don’t take compliments, we take tragedies. Whether the call is about a heart attack, a house fire, a shooting, or a natural disaster, we’re trained to handle each call calmly and quickly. Quite...

WINCHESTER —The Frederick County Public Safety Communications on Wednesday went live with Next Generation 9-1-1. “NextGen 9-1-1 is new technology that allows the public to share more detailed data such as videos, images, and text messages with your 911 communications...

The Metropolitan Emergency Communications Center (MECC) opened on Tuesday and wanted to bring faster response times to people. Columbus, Ohio — The new 911 Dispatch Center for the Metropolitan Emergency Communications Center (MECC) opened on Tuesday. Leaders say that...

U.S. senators today voted to confirm FCC Chairwoman Jessica Rosenworcel to a third term, assuring that Rosenworcel can remain on the commission through 2025 and avoiding an unusual scenario in which Republicans could have held an FCC majority while a Democrat...

Richmond, Va. and San Rafael, Calif. - First Arriving, a leader in technology for public safety and local government, and Tablet Command, a leading incident response and management solution provider, today announced they have collaborated to provide real-time dispatch...

EMS departments are struggling statewide, but officials say they've gotten worse in the last three months. PENOBSCOT COUNTY, Maine — Across the state, many emergency medical services departments are critically short-staffed, and that problem only seems to be getting...

CRESTVIEW — The largest piece of the funding mix to pay for a massive Okaloosa County Sheriff’s Office emergency communications equipment project fell into place Tuesday. That’s when the County Commission unanimously agreed to borrow $19.7 million from the Santa Rosa...