Comm Center News
Clackamas first responders to digitize emergency radio system (OR)
New communication channels to replace analog methods described as outdated, failing Clackamas County is gearing up to modernize emergency communication channels used by first responders, pivoting away from its decades-old analog radio system in favor of a more...
Loveland Police Department independent review finds shortcomings, success (CO)
An independent assessment of the Loveland Police Department's policies and procedures is complete, and the final report lists areas of both praise and improvement for the department. The department has room to improve on its internal culture, policies and procedures,...
Senate confirms Davidson to head NTIA
Alan Davidson will head the National Telecommunications and Information Administration (NTIA) after the U.S. Senate approved his nomination yesterday, meaning NTIA has its first full-time leader in more than two years. Nominated by President Joe Biden, Davidson was...
Baldwin County 911 professionals fight for the benefits of recognition (AL)
BALDWIN COUNTY, Ala. (WPMI) — There's an ongoing fight for the voice on the other end of your 911 call to be considered a public safety professional. 9-1-1 workers in Baldwin County are finally getting some of that recognition.It’s a grass roots effort that starts on...
Hernando County 911 dispatchers operating at one-third capacity (FL)
10 Tampa Bay talks to the director of communications on how the national perceptions of law enforcement impacts local applicants. HERNANDO COUNTY, Fla. — 911 dispatch centers across the country are in need of applicants. It's a problem everywhere, including the Tampa...
Responders honored for saving deputy’s life (MO)
CARTHAGE, Mo. — On Nov. 26, 2021, Jasper County Deputy Chris Corbett suffered a heart attack and would have died but for what some called a miraculous series of events that brought him back from the brink. On Tuesday, Corbett got a chance to say thank you when Sheriff...
Skiatook businesses donating sales to 911 dispatcher’s family (OK)
SKAITOOK, Okla. — Several businesses in Skiatook are rallying together to donate some of their sales to the family of Heath Cox, a 911 dispatch supervisor who died in December. Cox passed away from COVID-19 complications on Christmas morning. He had worked for the...
County 911 board open to centralizing at dispatch center (TN)
The often-discussed question of central 911 dispatch took another step forward Monday. The Henry County 911 Board voted unanimously to have Mark Archer, 911 director, and John Etheridge, 911 board chairman, represent the board in a meeting later this week that will...
‘Really become a citizen superhero’: Chesterfield Fire/EMS announces partnership with PulsePoint (VA)
CHESTERFIELD, Va. (WWBT) - The Chesterfield County Department of Fire and Emergency Medical Services announced a partnership with PulsePoint, a 9-1-1 integrated mobile app and community tool that empowers CPR-trained citizens to help save lives. “Really become a...
CISA Releases Public Safety Communications Security Guidance
The Cybersecurity and Infrastructure Security Agency (CISA) released its Public Safety Communications Security white paper today in an effort to explain the importance of Communications Security (COMSEC), basic elements of a COMSEC program, and how to develop an...
Some 911 calls to be diverted to new nurse navigator program (NY)
ROCHESTER, N.Y. (WHEC) — If you call 911 in Monroe County you may not get an ambulance. The City of Rochester, Monroe County and AMR have launched a Nurse Navigator program. Certain non-life-threatening injuries or illnesses may now be routed to a licensed nurse. For...
Dispatchers need debriefs, too
A career in public safety is not about being a hero in the spotlight, but the fact is that first responders often find themselves in the “starring role” of many incidents, some traumatic. And while the type of first responder in the spotlight will differ from incident...
Abington’s emergency calls now go to regional dispatch center (MA)
All 911 calls to the town of Abington are now going through the Holbrook Regional Emergency Communication Center. Emergency calls to the Abington Fire Department already were going through the regional dispatch center; the Abington Police Department switched to the...
A registry-based observational study comparing emergency calls assessed by emergency medical dispatchers with and without support by registered nurses
Our results demonstrate that more precise emergency medical dispatching, measured as dispatch priority, accuracy, and medical condition, was not obtained when an EMD had the support of an RN. EMDs working without an RN dispatched most of the calls with the two highest...
Bucco Saluting Role of 9-1-1 First Responder Dispatchers Clears Senate (NJ)
Bucco Saluting Role of 9-1-1 First Responder Dispatchers Clears Senate The Senate today advanced bipartisan legislation sponsored by Senator Anthony M. that would retitle emergency operators as 9-1-1 first responder dispatchers. “In an emergency, the dispatcher...
Bishop PD’s public safety communications temporarily transferring to Corpus Christi PD (TX)
CORPUS CHRISTI, Texas — The Bishop Police Department announced in a Facebook post that they are working with the Corpus Christi Police Department's MetroCom Division to temporarily transfer their public safety communication functions over to CCPD's dispatch center...
Franklin County Emergency Communications Center implements “What3Words” app (KS)
The Franklin County Emergency Communications Center is hoping an app that divides the world into three-meter squares will help emergency responders find callers in need who may not know their exact location. About two years ago, FCECC dispatcher Charli Hall found out...
Ralls County 911 sales tax to sunset temporarily (MO)
NEW LONDON, Mo. — The Ralls County Emergency Services 911 Board of Directors agreed to temporarily cease collecting its 1% sales tax starting May 1 during its meeting Wednesday. Voters approved increasing the 911 sales tax to 1% — the maximum allowed by state statute...
911 under new leadership (MI)
As of Jan. 8, Hillsdale County Central Dispatch is under new leadership in the wake of the retirement of long-serving Director Doug Sanford. Deputy Director Tracy Peter also left with Sanford with the intent of attending a police academy to fulfill his life-long goal...
Pasadena Police Respond to Over 5,700 9-1-1 Calls in December (CA)
Pasadena police reported officers stayed busy responding to just over 9,300 calls for service in December, capping off the year at 114,454 calls for service from residents of which 62,330 came through 9-1-1. Pasadena Police Lt. William Grisafe said the...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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