Sumter County residents now have access to enhanced Next Generation 911 services following a recent move to further modernize the county’s emergency call management system. Sumter County’s newly implemented NG911 system represents the latest in public safety...

 While most of Genesee County is struggling with long ambulance wait times, Fenton is averaging wait times of 5 and a half minutes, thanks to the city having its own dispatching center.  The city of Fenton has contracted with STAT EMS to provide ambulance services for...

Three members of the Emergency Communications Team in Brandon were nominated and recognized with a Teamwork award from the Association of Public-Safety Communication Officials (APCO) Canada for an event that occurred in 2019. Chrystal Strachan, Vanessa Lopez and Megan...

KINGSPORT. Tenn. (WJHL) – Early Monday morning, Kingsport residents living near Eastman Chemical awoke to a plume of steam and a loud boom. “I live right across the street from Eastman, and there’s been an explosion,” one caller told Kingsport 9-1-1. News Channel 11...

Germantown prides itself on being a safe community with fast emergency response times, and it starts with dispatchers working on the bottom floor of City Hall. But Shelby County is providing funds for a new 911 call center building for the suburb, proposed north of...

Pafford Medical Services began serving as the Saline County, 9-1-1 ambulance services provider on Feb. 1, after prevailing in a competitive procurement process held last year. An interlocal agreement secures Pafford’s countywide contract for advanced life support...

Alexandria, VA – Sullivan County Emergency Communications, TN, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO...

Alexandria, VA – Emergency Communications of Southern Oregon has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO...

Alexandria, VA – Chouteau County 911, MT, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency...

Skagit 911 is preparing to ask voters to approve a sales tax increase in the November election. The proposed 0.1% sales tax increase would generate an estimated $3.9 million for the county’s emergency dispatch center, which Skagit 911 leadership says will fund...

Emily Sparks works at her station during her shift at the Hancock County 911 Center. Officials with the county 911 center reported over 79,000 calls to the center in 2021 with over 31,000 being 911 emergency calls, a new county call record. Tuesday, Feb. 1, 2022....

Three members of the Emergency Communications Team were nominated for a Teamwork award with the Association of Public-Safety Communication Officials (APCO) Canada for an event that occurred in 2019. Due to COVID-19, the 2020 awards were delayed until the Fall of 2021....

The Riverhead Volunteer Ambulance Corps is looking to switch its emergency dispatch provider from the Riverhead Police Department to Suffolk County Fire Rescue and Emergency Services. The town police department is understaffed and cannot provide the level of service...

Dickinson County 911 moved into its renovated emergency communications center in the basement of the courthouse Tuesday, Jan. 25. The process took a little over 10 hours to complete, beginning just after 8 a.m. and finishing around 6:30 p.m., according to 911...

FLINT TWP, Mich. (WJRT) – Officers and 911 dispatchers have been having a busy snow day with non stop calls coming in after receiving hundreds of reports of crashes across the county. The Genesee County 911 dispatch center says many of the accidents come from slick...

HUDSONVILLE, Mich. — Watch what your children take to bed. >> Read more trending news A western Michigan couple was startled to hear their 3-year-old son speaking with a 911 dispatcher from his bedroom on an old Apple watch they believed was deactivated, WOOD-TV...

CUYAHOGA COUNTY, Ohio (WJW) – The FOX 8 I-Team found 911 lines tied up in snowstorms with people asking for a tow truck or “Where are the plows?” We listened to recordings of 911 calls from the last big snowstorm. The calls came in to the Cuyahoga County dispatch...

By: Melissa Morreale The Flagler County Sheriff’s Office (FCSO) added a new technology platform to its arsenal of technology being used in the Sheriff’s 9-1-1 Dispatch Center called RapidSOS. This technology better enables dispatchers obtain caller locations and other...

In its first year of operation, the four-town emergency communications center located on High Rock Road in the F. Gilbert Hills State Forest has embraced a range of technological features that help first responders serve area residents on a daily basis. According to...

Mark Huckleberry made an impassioned plea for his 911 dispatchers at Tuesday's Mansfield City Council meeting. During the employee relations meeting, when council was considering increasing pay ranges for some city employees, Huckleberry told members about the dire...