CALDWELL, NJ -- The Caldwell Borough Council unanimously passed a resolution on Feb. 15 that terminates a shared services agreement with West Caldwell for 911 emergency and non-emergency dispatch services.  The agreement initially began in 2017 and will terminate...

Fire crews were sent to the wrong location a few weeks ago. Here's how officials are addressing it More than 1,000 calls come into Lucas County 911 dispatch everyday. And since a countywide 911 consolidation last fall of those calls now go to a central dispatching...

Skagit County will begin accepting text messages to 911 starting March 1.  Helen Rasmussen, director of Skagit 911, said the upgrade will ensure that those who are hard of hearing or have a speech disorder can contact emergency services without specialized equipment....

The Sunrise Beach Police Department received a nearly $10-thousand grant to enhance communication for officers patrolling the city. The grant is being awarded through the Missouri Department of Public Safety and will allow the police department to upgrade in-car...

MONROE, CT — A town program helps emergency responders get to participants quickly in times of need — without breaking down the door down to enter their home. The town’s contact and access program is endorsed by the Monroe TRIAD, police department and the Commission...

More than 10,000 calls warning residents to flee failed when the Waldo Canyon fire exploded near Colorado Springs in 2012. Thousands of people were left without warnings as flames destroyed 347 homes and killed two people. Emergency alert failures dogged Colorado 10...

TOPEKA, Kan. (WIBW) -Several spoke Monday in favor of Senate Bill 491, which would allow first responders to receive workers’ compensation benefits if they develop PTSD on the job. Senate Bill 491 would allow workers compensation benefits for treatment, time off, or...

(WAND) - Emergency dispatchers are the first to answer the call for help. But in Illinois, they are categorized as clerical staff - not first responders. Now, a bill moving through the Illinois Senate could change that. "Dispatchers are the lifeline, the vital...

PORTLAND, Maine (AP) — Maine has become the first state in New England to create an alert system for missing children with intellectual or developmental disabilities. The Maine Department of Public Safety and supporters of the new system said it addresses a gap in...

COOS BAY, Ore. – Coos Bay voters will be asked to approve a $20 million bond measure for a new combined library and 911 communications center. The City Council unanimously approved placing the bond measure on the upcoming May ballot during a meeting this week. The...

The Iredell County Board of Commissioners reviewed several funding requests for American Rescue Plan Act (ARPA) funds during their winter retreat on Friday. So far, Iredell County has received $17,656,842 in ARPA funds, which are provided by the federal government to...

Stutsman County’s new 911 system will allow for better interconnection with state agencies, better workflow and texting to 911 to local dispatchers, according to Emergency Manager Andrew Kirking. The new 911 system was installed the week of Jan. 17. Stutsman County is...

A new fast, more efficient iteration of Virginia’s 9-1-1 system is now active in about 20% of the state, including Henrico County. In total, the new system is serving about 43% of the state’s population. During the past four years, the Virginia Department of Emergency...

It’s almost moving day for Pulaski County 911. The 911 center and Emergency Operations Center (EOC) held a ribbon cutting and open house for its new facility Friday, welcoming the public to view its new space in the basement of the Hal Rogers Fire Training Center....