(Fort McMurray, AB – April 11, 2022) – Regional Emergency Services (RES) joined an elite group having been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency fire dispatching. The RES...

This week is National Public Safety Telecommunications Week, honouring the telecommunication personnel dedicating their lives to public safety. "The dispatchers in emergency services are often forgotten about. We are the ones to take the first call with an emergency....

Rebecca Langley - Operations Manager Becky Langley hears it all the time.  “Well, you’re just a dispatcher.” But what exactly is a dispatcher? A 911 dispatcher or Telecommunicator is a highly trained professional and the first point of contact in an emergency. They...

LOCK HAVEN — You don’t know their names, couldn’t recognize their faces while walking down the street. But, if you’ve ever been faced with an emergency, you’ve heard their voices. Clinton County’s 911 dispatchers are often the unsung heroes of emergency personnel....

BATAVIA — Federal funding to replace police and fire department radios, as well as aid to help with a new public safety building and police station are on the city’s mind. “The city has already invested $125,000 in replacing 49 portable radios,” City Manager Rachael...

Employees of the Schuylkill County Communications Center were recognized at Wednesday’s commissioners meeting. “We had a situation Monday the 28th where Interstate 81 north became a mess,” commissioners Chairman Barron L. Hetherington said. Six people died when 80...

Macon-Bibb County said it quietly relinquished oversight of the E-911 center and assigned it to the sheriff’s office in early March MACON, Ga. — Edwin Iwo was at the wheel of his Dodge SUV, cutting through the Vineville neighborhood one Sunday evening in January when...

Our 911 Emergency Communications Centre (ECC) is staffed 24 hours a day, seven days a week, 365 days a year. They answer 911 and non-emergency calls while dispatching Police and Fire Services. Not only do our Communicators and Dispatchers answer 911 in an Emergency,...

The largest health communication center in Québec handled 374,186 calls in 2021–2022 MONTRÉAL, April 8, 2022 /CNW Telbec/ - More than 110 emergency medical dispatchers (EMDs) responded to 374,186 calls in 2021–2022, an average of 1,025 calls per day. A peak of 1,653...

ADRIAN — While progress is being made with hiring, the Lenawee County Sheriff’s Office continues to be plagued with staff shortages in all its departments, from road patrol and corrections to dispatch and records keeping. The Sheriff's Office reported last month that...

National Public Safety Telecommunicators Week is the second full week of April, and in their April meeting this week, the Tompkins County Legislature presented a proclamation marking April 10-16 as Public Safety Telecommunicators Week in the County. County Legislature...

No lights are on in the Pennington County dispatch center save for the blue lights of computer screens and flashing yellow and reds to quietly tell co-workers who’s currently on a call. Calm voices echo on the radio across the room to alert emergency services...

BAKERSFIELD, Calif. (KERO) — They may not bear a blue badge but they’re important in keeping our city safe. Behavioral health clinicians on dispatch teams are pretty unique to Bakersfield and are already proving to make a difference. City Councilmember Eric Arias said...

Through the program people will get an hour-long, personal session with a dispatcher to ask questions, meet the dispatch staff on duty, and see what they do. MONROE COUNTY, Pa. — The Monroe County Control Center in Hamilton Township, near Stroudsburg, answers hundreds...

The Suffolk Police Department honored its own Tuesday during its annual awards ceremony held at City Hall. The event is held to honor and recognize sworn and non-sworn members of the department, along with residents who have contributed to the success of the...

CHAMPAIGN COUNTY, Ill. (WCCU) — Central Illinois 9-1-1 operators are in a position that is always in need, and current staffing levels are having an impact on those who are answering for emergencies. "Our people are tired. They are tired of working overtime; they...

Whether winter or spring, day or night, Richland County 9-1-1 remains the first line of communications in an emergency response situation. Jill Breuer, 9-1-1 and communications manager, reminds the public that her currently nine-member department is “here to help.”...

EL CENTRO — The City of El Centro presented plaques of recognition to a non-profit community organization, city departments, and introduced new hires during the city’s regular council meeting April 5 at the city hall. These recognitions that comprised Agenda Items 1-4...

The Integrated Justice Information Systems (IJIS) Institute selected Mission Critical Partners (MCP) to test computer-aided dispatch system to computer-aided dispatch system interoperability, also known as CAD-to-CAD interoperability, in a lab environment and at two...