ROSWELL, Ga. — Public safety officials, city leaders and staff gathered May 27 to cut the ribbon on Roswell’s new E-911 Emergency Communications Center at 11261 Alpharetta Highway. Since November, construction crews have expanded the former SharpShooters...

In a message marking National Safety Month in June, Tony said every emergency response begins with a call answered by a highly trained communications professional who must remain calm under pressure, make rapid decisions and ensure help is dispatched without delay....

Since February 2025, the Richmond Ambulance Authority and the city’s Department of Emergency Communications have been locked in a struggle over who should field 911 calls for medical emergencies. 

Work continues on a Joint Communications Center that will facilitate dispatchers from the Iberville Parish 911 Department and the Iberville Parish Sheriff’s Office. The project is hailed as a major investment in the future of public safety and emergency response in...

GRAND FORKS — The State Emergency Communications Center will take on 911 dispatch services for three additional counties, easing staffing and financial burdens for rural communities. North Dakota Century Code requires the SECC to provide dispatch services to all...

After more than a year of fighting for public records from the California Office of Emergency Services, newly released internal communications shed new light on issues with the project’s architect. READ FULL ARTICLE

Scottsdale Police Department is launching a new AI-assisted system for non-emergency calls later this year. Officials say it will help dispatchers, not replace them.

They are the first graduates of the emergency dispatcher training program for high school seniors in Jefferson County, ready for a job that is so significant that one presenter at the May 15 graduation ceremony referred to them as the  “Magnificent Seven” — a term first used in a 1960 movie.Jefferson County first responders, representatives of the Jefferson County School system, along with the families of the graduates, were all on hand for the event held at the county commission meeting room.The seven high school seniors being honored were part of the Public Safety Emergency Communications Training program (EmComm) that began in August 2025.
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The North Central Texas Emergency Communications District (NCT9-1-1) recently held its annual gala to recognize the men and women who serve on the front lines of public safety.

HENDERSON, Tenn. (WBBJ) – Chester County dedicated its 911 building Friday to honor a longtime public safety leader.

Four times a year, up to 30 students from around the state take critical training at the New Mexico Department of Public Safety Law Enforcement Academy with an eye on helping citizens in their community.

Editor’s note: This article is part of Police1’s Emergency Communications Week, which looks at how dispatch is changing — from smarter tools and automated routine tasks to new approaches that reduce unnecessary 911 demand. Thanks to our Emergency

Franklin County officials are facing an urgent call to modernize emergency communications following a survey that identified dead spots and limited channel capacity as top safety concerns. Amanda Simoneau, director of the county’s Emergency Management Agency, asked...

The City of Santa Monica will receive $841,000 in federal funding to replace aging dispatcher consoles in its 911 emergency communications center, part of a $13.77 million package of community project grants announced by Rep. Ted Lieu, D-Los Angeles County.

The system is expected to significantly reduce alarm response times and eliminate transcription errors, miscommunications, and misinterpretations. Before implementation, telecommunicators often had to make multiple calls to the alarm-monitoring center to obtain the...

Deploying IP-based NG911 throughout the U.S. is expected to cost $5.8 billion to $9.27 billion—less than an estimate made almost a decade ago. Deploying IP-based next-generation 911 (NG911) throughout the U.S. is expected to cost $5.8 billion to $9.27 billion—at least...

Sumter County has completed significant upgrades to its public safety communications systems, reinforcing its commitment to providing first responders with reliable, secure, and advanced technology. The enhancements improve how emergency calls are received, processed,...

The Community Advocate reports that Southborough is one of four local towns whose police officers will receive special training this spring to prepare ” to respond to critical incidents like shootings, school violence, and other high-threat situations”.  

The board recognized E-911 dispatchers for their critical role, especially during Hurricane Helene in 2024.Commissioners also designated a week in May 2026 to appreciate the county’s nine fire departments.