The Boone County Emergency Management and the Public Safety Communications Center project has begun, with county officials marking it with a groundbreaking ceremony on March 18. Situated on the Boone County Public Safety Campus at the intersection of...

An Alaska woman froze to death while stranded outside in temperatures between 17 and 28 degrees Fahrenheit — with nearly 3 feet of snow on the ground — after a 911 dispatcher failed to send help for more than an hour, a lawsuit says. Alecia Lindsay, 31, was "crawling...

LEONARDTOWN, Md. — An agency built to respond to emergencies is now seeking urgent help of its own. At the March 17 meeting of the St. Mary’s County Commissioners, Department of Emergency Services Director Jennifer Utz outlined a growing crisis inside the county’s 911...

FirstNet is a secure, nationwide broadband network built specifically for public safety agencies. It provides them with priority service and the widest coverage in the United States. How is FirstNet cell coverage different from a regular cell phone plan?

BROWN COUNTY, Wis. (WBAY) - A Brown County dispatcher resigned Wednesday during a Public Safety Committee meeting, citing working conditions inside the county’s 911 center. “My resignation comes with extreme heartbreak as this was my passion and was meant to be a...

Boone County has broken ground on a $10 million facility that will combine the 911 center and emergency management operations, marking a milestone in the future of local emergency response. Kevin Vogelphol, Boone County Emergency Management Director, expressed...

WASHINGTON, D.C. (7News) — The D.C. Council Judiciary and Public Safety Committee is hearing public and government testimony on several bills today, including two bills concerning the District's 911 call center. D.C.'s Office of Unified Communications (OUC) is home to...

WASHINGTON – U.S. Senators Amy Klobuchar (D-MN) and Ted Budd (R-NC), co-chairs of the Senate Next Generation 9-1-1 Caucus, and Senator Catherine Cortez Masto (D-NV) introduced bipartisan legislation to accelerate federal efforts to modernize the nation’s 9-1-1...

California lawmakers are facing increased pressure to provide more oversight to the governor's Office of Emergency Services, which has been working for nearly a decade to upgrade the state's 911 system.

Lyon County Emergency Communications Center Director Roxanne Van Gundy called her appearance before Lyon County Commissioners Thursday morning a “surreal day.” Van Gundy’s appearance was in part to seek approval of bids from Evergreen Design/Build and Kansas Security...

One week before exhibiting at IWCE 2026 Catalyst CEO Robin Grier announced in an interview with Donny Jackson, editor or Urgentcomm, that interoperability solutions provider Catalyst Communications has confirmed that its Catalyst Dispatch platform will be...

The city of Durango and La Plata County have settled a yearlong dispute over 911 services and related funding. The two governments signed two agreements last month outlining the terms for shared use and ownership of the Durango Emergency Communications Center.

Interim Police Chief Mike Heintzelman asked the council for $60,000 per year to increase the pay in order to be competitive with the private sector and other jobs in Nome that are well-paying and less stressful.

The department says drones can arrive quickly on the scene and help officers safely and efficiently respond to emergencies.

DECATUR, Ala. —  The Decatur Police Department is switching to encrypted digital radio and dispatch communications to better protect officers, safeguard victims, and secure active investigations, city officials said.

Williamson County Emergency Communications has reached a significant milestone in emergency dispatch by earning its Emergency Medical Dispatch Accredited Center of Excellence designation, becoming the first Tri-ACE accredited emergency communications center in Texas and the 32nd in the world.

This 911 call center never sleeps, fielding about 4,000 calls every day. In 2025 alone, the lines have lit up 2.1 million times.

SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at work – guiding callers through chaos and gathering the information that can save lives.

Weld County’s dispatchers answer about 350,000 calls per year, getting people emergency help at a moment’s notice across more than 4,000 square miles.In addition to sending police, fire or medical help, dispatchers at the Weld County Regional Communications Center help connect people with police administrative services.

Lawrence County consolidates law enforcement dispatch with 911 Center.

AUGUSTA, Ga. (WRDW/WAGT) – The Augusta 911 center has been named 2025 Communications Center of the Year at the Georgia Emergency Communications Conference in Athens.