Comm Center News

Illinois State Police making 911 upgrades

Springfield, IL (CAPITOL CITY NOW) – The Illinois State Police (ISP) announced an upgrade to all 169 Public Safety Answering Points (PSAP) throughout Illinois. All 169 locations are now powered through Next Generation 911 (NG911).  The agency says this new update...

Cyberattack Hits Emergency Communications Center in Pepperell, MA | Firehouse

PEPPERELL — Officials in member towns of the Patriot Regional Emergency Communications Center are reporting a cyberattack that appears to have disrupted the phone communications of the regional dispatch center and the public safety departments of multiple towns.Officials in the towns of Pepperell, Dunstable, Townsend and Ashby released separate statements Wednesday saying the non-emergency and business phone lines for their various police, fire and EMS departments, as well as PRECC itself, were down as a result of a cyberattack discovered Tuesday morning.

Frost & Sullivan: AT&T earns the 2026 US Next Generation 9-1-1 Market Leadership …

As the market leader in NG911, AT&T has upgraded 1,750 emergency call centers nationwide, enhancing safety for more than 88 million people

SAN ANTONIO, March 31, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that AT&T has been named the 2026 market leader in the Next Generation 9-1-1 (NG911) for the eighth consecutive year. AT&T’s Emergency Services IP Network (AT&T ESInet™) leads the market in advancing industry transformation that enhances public safety by supporting a more diverse set of IP-based communications during emergencies. This recognition highlights AT&T’s consistent leadership in delivering reliable, standards-based NG911 solutions while strengthening public safety communications across the United States.

FOP Call to Action: Critical Officer Safety Issue, Pass a Clean FirstNet Reauthorization 

Tomorrow, the House Energy and Commerce Committee will hold a markup on H.R. 7386, the “First Responder Network Authority Reauthorization Act,” which would reauthorize the First Responder Network Authority (FirstNet) through 2037. FirstNet is an indispensable, nationwide public safety communications network trusted by public safety for its proven reliability and resiliency. The legislation, however, proposes several changes that will hinder FirstNet’s primary objectives and introduce uncertainties that will jeopardize emergency operations, community protection, and public safety.

Woman froze to death due to delayed 911 response (AK)

An Alaska woman froze to death while stranded outside in temperatures between 17 and 28 degrees Fahrenheit — with nearly 3 feet of snow on the ground — after a 911 dispatcher failed to send help for more than an hour, a lawsuit says. Alecia Lindsay, 31, was "crawling...

Lyon County Commission approves $3 mi (KS)

Lyon County Emergency Communications Center Director Roxanne Van Gundy called her appearance before Lyon County Commissioners Thursday morning a “surreal day.” Van Gundy’s appearance was in part to seek approval of bids from Evergreen Design/Build and Kansas Security...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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