Nebraska State Patrol to move most operations to former Verizon call center in Lincoln

LINCOLN — The former Verizon Wireless call center has a new tenant, and it’s not who you might expect.

The Nebraska State Patrol announced Monday that it would consolidate most of its operations in the building at 4600 Innovation Drive, near Interstate 80 and Northwest First Street.

The patrol said it has entered into a 20-year lease for about 75% of the 113,000-square-foot building and expects to move in in March… READ MORE

Athens County 9-1-1 launches text service (OH)

There’s another option for Athens County residents to contact emergency dispatching services and connect with emergency responders, as the 9-1-1 dispatching center in the county has launched a texting service to compliment the longstanding call service.

Effective Jan. 1, 2021, residents can send a text to 9-1-1 on cell phones and connect with a dispatcher. It is important to remember that the fastest way to connect and receive emergency responses is by calling 9-1-1, but texting will allow for those with hearing impairments or in dangerous situations to connect with law enforcement… READ MORE

City of Monticello to terminate inter-local 911 agreement with the County (KY)

MONTICELLO, Ky. — During a special called meeting Thursday, Monticello Mayor Tracie Sexton told City Council members she did not want to discontinue funding 911 services, but a clarification needed to be included in the agreement between city and county government.

On a yearly basis, the city is now contributing $120,000 to the 911 budget. However the current contract reportedly does not specifically include that money amount. The city provides the 911 Communications Center at no charge, with an approximate savings of $12,000 a year in rent. The city also pays $15,000 per year for utilities, accounting for an overall contribution of approximately $147,000 annually… READ MORE

People in Toronto may soon have the option to text 911 for emergencies (Canada)

Awkward millennials who avoid phone calls at all costs, rejoice! If you ever end up in a dire situation that necessitates emergency services in Toronto, you might soon be able to text dispatchers instead of having to actually speak with a human over the phone.

The city’s police board is discussing the potential of this “Next Generation 9-1-1 Solution” at its meeting on Thursday, and it’s something that is already being pushed by the Canadian Radio-television and Telecommunications Commission (CRTC)… READ MORE