FCC Attempts to Curb Robocalls to 911 Call Centers; Stop Illegal Robocalls from Entering American Phone Networks

The Federal Communications Commission (“FCC”) has a busy agenda planned for its upcoming September 30, 2021 Open Meeting, which will include two items aimed at stopping illegal robocalls.

First, the FCC will consider a Further Notice of Proposed Rulemaking (“Further Notice”) on Shielding 911 Call Centers from Robocalls. With this Further Notice, the FCC attempts to reduce autodialed robocalls to Public Safety Answering Points (“PSAPs”) while addressing concerns about potential security threats that arise from providing broad access to the numbers on the PSAP Do-Not-Call (“DNC”) registry. It would accomplish this by requiring autodialer users to provide their outbound numbers to voice services providers who would be required to block calls from those numbers to numbers on the PSAP DNC registry… READ MORE

Requests for federal relief funds in Knox County outweigh available pool (ME)

Knox County Commissioners have received more than $13.1 million in requests from local towns and organizations for a portion of the $7.7 million in federal relief funds the county received.

Knox County Commissioners have only taken action on committing about $500,000 of the $7.7 million for retention bonuses for employees at the Knox County Jail, the Knox County Sheriff’s Office and the Knox County Regional Communications Center.  In addition to the $13,118,706 million worth of requests from towns and organizations, county departments have also identified $3.9 million in potential uses for the relief funding. Hart said the list of department requests could change since he is still awaiting some additional information. Commissioners have not yet decided if department requests will be prioritized over those from towns and organizations, according to Hart… READ MORE

Communications center promotes three (AR)

James Martin, director of the Garland County 911 Communications Center, recently announced three promotions at the center.

“These promotions are the result of independent emergency communications testing, as well as a series of independent and internal interviews,” Martin said in a news release.

Gina Wright was promoted from Level III telecommunicator to Level IV shift supervisor. Wright has served as a Level III telecommunicator with the Garland County Communications Center for five years. As a Level III, Wright served alongside the shift supervisor for several years and has filled in as shift supervisor for the past two and a half months. Wright brings over 200 hours of specialized training into her new position, Martin said… READ MORE

Kentucky turns to RapidDeploy, AT&T for statewide 911 mapping, analytics

Public-safety answering points (PSAPs) in the state of Kentucky soon will have the opportunity to leverage cloud-native RapidDeploy mapping and analytics solutions through a statewide deal with AT&T that is designed to help improve response times to emergency calls.

RapidDeploy CEO Steve Raucher said the Kentucky announcement represents the fifth statewide deal for his company’s 911 technology offerings, after previous announcements from the states of the California, Arizona, Kansas and Minnesota—most through the RapidDeploy’s relationship with AT&T. In the case of Kentucky, 911 call centers will have the capability of using RapidDeploy’s RadiusPlus mapping and Eclipse Analytics platforms, which can be fully integrated into existing 911 systems… READ MORE

North Texas Paving The Way In Lifesaving Resuscitation Efforts

Texas Governor Greg Abbott signed House Bill 786 into law, which requires all telecommunicators in the state to be trained in telecommunicator CPR (T-CPR). The American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all, has led the effort to expand T-CPR training for instances of out of-hospital cardiac arrest.

More than 350,000 Americans experience an out-of-hospital cardiac arrest each year. Only about 1 in 10 victims survives this dramatic event. CPR, especially if performed immediately, can double or triple a cardiac arrest victim’s chance of survival… READ MORE

Richardson County forges ahead with regional 911 dispatching (NE)

FALLS CITY – Despite reluctance from Falls City officials, Richardson County commissioners contracted with a 911 dispatch service out of Beatrice Tuesday saying consolidation will improve service and lower costs.

Beatrice Police Chief Bruce Lang said he expects jurisdictions with a  jailer/dispatcher service to welcome consolidation, as well as counties that are required to add additional staff to provide at least two dispatchers 24/7.

Lang: “They are all doing this now because it simply does not make sense economically to try and go down this road alone. It’s a blessing that we live in nice, rural, safe areas, but when it comes to pay for some things, it makes it difficult when you don’t have a lot of people.”

Under the new contract, the county would pay $180,000 a year to the center. A new, $400,000 communications tower is proposed on vacant lots near the sheriff’s office… READ MORE