Fire Dispatch: What Dispatch Did This Year

The year 2020 long will be remembered for being a turbulent year. No other in recent history spawned so many challenges for the fire service, and dispatch was far from immune. As field personnel coped with how to best respond during an epidemic, dispatchers dealt with the new reality of infection control in the communications center. The typical PSAP (Public Safety Answering Point) is rife with the potential to spread germs: a confined space, which often has questionable ventilation, where telecommunicators literally sit elbow to elbow for 12 or more hours at a time, communally sharing devices, such as keyboards and chairs, and repeatedly touching common surfaces, including console surfaces, monitors, telephones and controls. In some smaller centers, headsets even might be passed from person to person during shift change…

OPP Launches App To Help First Responders Locate Lost 9-1-1 Callers (Canada)

A mobile app is being launched to help first responders find 9-1-1 callers who don’t know their location.

The OPP announced it will be using the WHAT3WORDS app in its Provincial Communication Centres effective immediately.

In an emergency situation, if a caller contacts police and doesn’t know where they are, the app will help call-takers pinpoint the location so officers can respond quickly and more accurately know where to find the person in need… READ MORE

Nearly $500K Awarded to Tech to Protect Finalists

The largest prize challenge in NIST’s history reached its culmination last month as contestants of the Tech to Protect Challenge, a software development prize competition birthed by NIST’s Public Safety Communications Research division (PSCR) with partners the First Responder Network Authority and FirstNet by AT&T, earned nearly $500K in funding for exhibiting progress toward commercialization after gaining initial funding during the May Demonstration Round contest…

Patrick County gets two new emergency communication cell towers (VA)

First responders in Patrick County received a major communications boost at the end of October when two new FirstNet cell sites went live in the county.

AT&T Public Affairs spokesperson Daniel Langan and AT&T Corporate Communications spokesperson Karen Twomey explained in a release that FirstNet is a nationwide wireless broadband network dedicated to public safety and eventually will operate entirely on its own spectrum, known as Band 14…

Who Ya Gonna Call, Part 1 of 3 (TN)

“Who Ya Gonna Call?” is the seventh episode of the first season of the American comedy-drama television series “Psych”. The Hurricane season garners our attention in late summer and in winter it is the snow and ice. The news media reports the progress of hurricanes around the clock, generally showing reporters trying to stand upright with wind and rain pelting them as they report on the storms. One of the first thing the average individual thinks about is “stocking up on essentials” just in case we are flooded or homebound due to heavy snow. The news media documents the “stocking up” with video clips of shopping carts filled with water, toilet paper, candles, and batteries…