Legion members earn ‘Law and Order’ and ‘First Responder’ awards (NY)

CALEDONIA – Each year, American Legion posts across the region submit nominees or the American Legion Department of New York State Law and Order and First Responder Awards. The annual awards program recognizes police officers, firefighters, corrections officers, emergency medical personnel and 911 dispatchers who have given above and beyond for their local community – either through their extended service or through a single, seminal act…

Marshall County Dispatcher awarded Indiana Association of Public Safety Communications Officers Telecommunicator of the Year (IN)

MARSHALL COUNTY, Ind. – Marshall County Dispatcher, Jim Budd was awarded the Indiana Association of Public Safety Communications Officers Telecommunicator of the Year.

This award is only awarded to one Telecommunicator or Dispatcher in the state of Indiana each year according to officials.

Jim Budd has worked at the Marshall County Sheriff’s Office since 2007 as a dispatcher and turnkey…

911 system upgrade one step closer to allowing text messages (IL)

DeKALB – DeKalb County is one step closer to residents having the capability to text 911 if they’re unable to call.

DeKalb Police Cmdr. Jason Leverton said during a Wednesday virtual DeKalb County E-911 Board meeting that the DeKalb Police Department 911 center, which services the city and Northern Illinois University, is set to receive its Next Generation 911, or NG911, system equipment and have it installed Tuesday… READ MORE

Family of Chicago 911 dispatcher who died of COVID-19 devastated by loss of mother too (IL)

The husband and wife were both taken by COVID-19 in a matter of weeks, leaving their three grown children, along with their grandchildren, unable to say a proper goodbye.

Guadalupe, also referred to as Lupe, was a longtime 911 dispatcher at Chicago’s Office of Emergency Management, where he was memorialized earlier this week; and Maria had an income tax business in Little Village…

9-1-1 Calls Soar During COVID-19, Riots & Demonstrations (OR)

PORTLAND, Ore. — COVID-19, riots and social justice demonstrations dramatically increased calls to 9-1-1 and the non-emergency line.  The average wait time in August was 38 seconds compared to 9 seconds in the month of April, and 28 seconds in October.  The total call workload in August was 94,599.

“There are 871 sworn members of the Portland Police Bureau including Chiefs, Commanders, and Detectives.  Actual officers out on the streets is 300.  The gap in between is often because of days off for vacations, family leave, and injuries,” said Sergeant Kevin Allen with Portland Police… READ MORE