by ECC Editor | Dec 5, 2020 | Comm Center News
PORTLAND, Ore. — COVID-19, riots and social justice demonstrations dramatically increased calls to 9-1-1 and the non-emergency line. The average wait time in August was 38 seconds compared to 9 seconds in the month of April, and 28 seconds in October. The total call workload in August was 94,599.
“There are 871 sworn members of the Portland Police Bureau including Chiefs, Commanders, and Detectives. Actual officers out on the streets is 300. The gap in between is often because of days off for vacations, family leave, and injuries,” said Sergeant Kevin Allen with Portland Police… READ MORE
by ECC Editor | Dec 5, 2020 | Comm Center News |
The Kingman 911 Communications Center was awarded national accreditation on Friday, November 13, 2020, by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) in the Public Safety Communications program. The program provides a communications center with a process to systemically review and internally assess its operations and procedures while collecting and analyzing data for the purpose of making sound operational and administrative business decisions, creating leadership, and practitioner-accountability… READ MORE
by ECC Editor | Dec 5, 2020 | Comm Center News
When a call comes in to the dispatch center, help goes out.
The caller may not care where the person answering the phone sits, only that the police, fire or ambulance arrives to help.
Technology has allowed those calls to be centralized, and the Wachusett RECC (Regional Emergency Communications Center) now handles those emergency calls for four town, including West Boylston… READ MORE
by ECC Editor | Dec 5, 2020 | Comm Center News, Video
TLANTA – There is a critical staffing problem in the Emergency 911 Communications Center.
Director Amanda Pritchett told the Atlanta City Council the office is short by at least 30 people. The number can fluctuate… READ MORE
by ECC Editor | Dec 5, 2020 | Articles, Comm Center News
Should the emergency-services dispatch center remain in Ripon, or move to Fond du Lac County?
The Ripon Common Council has wrestled with this question over the past almost five months because Ripon’s outdated system will require costly upgrades in the near future. Fire Chief Tim Saul and Police Chief Bill Wallner have told the council they will abide by its decision and work within whatever parameters they are given… READ MORE
by ECC Editor | Dec 5, 2020 | Comm Center News
LAKE COUNTY, Ohio — Lake County Sheriff Frank Leonbruno is sending out many thanks following Tuesday’s winter storm.
Sheriff Leonbruno took to Facebook to thank the many departments involved in handling the storm, including telecommunicators, deputy sheriffs, plow drivers and utility workers… READ MORE
