Denton Police Department Launches Text Updates for 911 Callers (TX)

The Denton Police Department is launching text updates for 911 callers.

According to the Denton Police Department, text messages powered by the SPIDR Tech platform will be automatically sent in English and Spanish when certain incidents are reported by mobile phone to 911, such as a barking dog or a theft, starting this week.

An additional notifications may occur if there is a delay in dispatching an officer, police said…

County attempts to improve emergency communications

DAVIDSON COUNTY — New software could soon allow 911 calls in Davidson County to be processed more efficiently, reducing response times, according to county officials.

The Davidson County Board of Commissioners gave staff the go-ahead earlier this month to negotiate a replacement for its Computer-Aided Dispatch system, or CAD system, which connects agencies across the county. Commissioner Fred McClure indicated that the consensus to put this item on this week’s agenda was a significant step in the right direction for the area’s law enforcement and emergency teams…

Widow of Chicago 911 dispatcher who died of COVID-19 now hospitalized in ICU on ventilator, son says

By Eric HorngTuesday, November 24, 2020 7:43PMCHICAGO (WLS) — A Chicago 911 dispatcher died from COVID-19 earlier this month, and now his wife is seriously sick with the same disease.

For the Lopez family of Archer Heights, the last few weeks have been devastating. Now, they’re imploring others to think beyond this Thanksgiving.

“My mom is going to be in the ICU for Thanksgiving, and we’re going to be planning a funeral for my Pops,” said their son, Ricardo Lopez…

9-1-1 emergency: Battling stress in the communications center

2020 has been a challenging year. With the ongoing COVID-19 pandemic, recent civil unrest and an increasingly hostile political environment, the challenges are unlikely to go away anytime soon.

Many Americans are experiencing heightened levels of stress and anxiety due to these challenges. For those who serve as a lifeline to the public during these uncertain times, the stress level is especially compounded.

We must ensure 9-1-1 professionals take proactive measures to prioritize their mental health and well-being now more than ever…

Wayne Township Proposes to Spend $6.9 Million for 911 Upgrade

WAYNE, NJ – A bond ordinance was introduced at the last Town Council meeting for the township to issue $6,560,000 in bonds or notes for financing part of a total of $6,905,000 for “Next Generation 911 radio infrastructure and telephone upgrades for the Police Department, Fire Departments and the First Aid Squad.”

According to the 911.gov website, most 911 systems were built decades ago using analog technologies. As more people move away from landline telephones, and rely solely on cellular phones, the need for 911 systems to upgrade to digital or Internet Protocol (IP)-based has grown… READ MORE

DeKalb County Telecommunicator Who Passed Away Honored (IL)

DeKalb County is mourning and honoring a deputy sheriff who passed away unexpectedly hours after working her last shift.

A moment of recognition for telecommunicator Margaret Rice was held at Wednesday’s DeKalb County Board meeting.

Sheriff Roger Scott says Rice’s unexpected death on Nov. 14 from medical-related issues was a shock and loss to all. He says she passed away shortly after working a 12-hour shift and then spending time with her family… READ MORE