Ambulances, Emergency Rooms Pushed To Capacity and 9-1-1 Call Times Increased (CA)

As calls from COVID-19 patients flood L.A. County’s medical system, the area’s ambulances and emergency rooms are being stretched to capacity.

Some ambulance drivers report waiting for up to six hours to unload patients at hospitals, and their standard response time to 9-1-1 calls has grown from nine to 12 minutes.

To address the problem, emergency medical dispatchers are sending drivers to hospitals with shorter wait times, and some medical centers have hired extra staff to monitor patients so ambulances can get back in the field… READ MORE

911 dispatcher asks British Columbians to stop calling to report coronavirus rule-breakers (Canada)

911 dispatchers in British Columbia are asking residents not to call them to report individuals breaking coronavirus lockdown measures, as it ties up resources which could be used for more urgent situations, CTV News reports.

“People are calling to report house parties or neighbours having visitors over, or physical distancing perhaps not being followed in stores and restaurants,” said E-Comm spokesperson Kaila Butler…

Duspatcher Patrick W. Spivey Passes Away (IL)

Patrick was born on July 10, 1974 in Centerville, IL; the son of the late Carlton and Shirley (Statler) Spivey. Patrick was a proud volunteer fireman and dispatcher for the Madison Fire Department; 911 dispatcher for the city of Madison and also served as a supervisor dispatcher for the Belleville Police Department and was a dispatcher for US Steel. Patrick was a well known outdoorsman who was an expert trout fisherman and loved to camp and deer hunt. Patrick loved his family and never missed a chance to take trips with his kids, visiting almost half of all major league baseball stadiums. He was a huge St. Louis Cardinals fan and loved to watch and cheer on the Kansas City Chiefs and he always supported his hometown hockey team, the St. Louis Blues…

Rawlins Police now certified Priority Dispatch Center (WY)

The Rawlins Police Department will now used a nationally standardized protocol when taking emergency calls. The department recently announced that they are officially a certified Fire and Police Priority Dispatch Center. The Priority Dispatch system is used worldwide and allows dispatchers to provide faster and more targeted help in all types of emergency. This protocol ensures that every dispatcher will get critical standard information from each caller… READ MORE

You can now text 9-1-1 to Bowling Green during an emergency (KY)

BOWLING GREEN, Ky. (WBKO) – On Friday, the city of Bowling Green and the Bowling Green Police Department announced a new way for you to contact 9-1-1, by text message.

Our 9-1-1 operators are ready to put this tool to use to help those in need and we just want to make sure everyone in our community has access to these emergency services,” said Dana Beasley-Brown, City Commissioner… READ MORE

Commissioners approve new contract for 9-1-1 system (OH)

NORWALK — The Huron County Commissioners approved a new contract for the 9-1-1 system and funds for public safety employees.

During Thursday’s commissioner meeting, the board approved CARES Act funding to be used for public safety payroll expenses.

The resolution passed also allows the funds to be used for benefit expenses, like vacation, sick leave, employee insurance and overtime from March 1, 2020, to Dec. 30… READ MORE