by ECC Editor | Dec 26, 2020 | Comm Center News
The Conway Police Department (CPD) awarded several honors to staff members on Dec. 16 through the department’s Facebook page. While the awards would have normally been announced at CPD’s annual Christmas party, due to COVID-19, the department announced the honors through social media.
CPD 911 dispatcher Brandi Bell was awarded the department’s Telecommunicator of the Year honor. Per the department, Bell’s passion for her job sets her apart… READ MORE
by ECC Editor | Dec 26, 2020 | Comm Center News
Grey County staff are set to negotiate a new contract for Owen Sound Police Services to continue 9-1-1 call centre services for all emergency calls made throughout Grey County. Grey County Council made the recommendation at their final meeting of 2020.
A report to council stated they have received excellent service to date. Owen Sound Police Services (OSPS) has been a leader in making required upgrades so systems meet Next Generation 911
capabilities and decommission existing services… READ MORE
by AllThingsECC.com | Dec 26, 2020 | Comm Center News
HOLBROOK — Residents in Navajo and Apache counties dealing with an emergency now have the option of sending a text message to 911 operators now that new technology has been implemented.
A Monday, Dec. 21 press release from Navajo County Sheriff’s Office Public Information Officer Tori Gorman stated that the NCSO, the Show Low Regional Public Safety Communications facility and White Mountain Apache Tribal Police Department are all in on the new 911 text messaging option now available because of funding for the required software to get it up an running that came from the Arizona 911 Office…
by AllThingsECC.com | Dec 26, 2020 | Comm Center News
NORTH HAVEN, Conn. (WTNH) — A North Haven 911 dispatcher is being applauded for her calm demeanor while helping a local family deliver a baby over the phone.
North Haven police said that Christmas Eve night, Dispatcher Roseanne Casteel took a 911 call regarding a woman who went into labor and was about to deliver her baby in her home…
by ECC Editor | Dec 26, 2020 | Comm Center News
WARREN COUNTY, Ky.- Many 9-1-1 lines around South Central Kentucky are currently down due to the early Friday morning explosion in Nashville near an AT&T switch building.
The Bowling Green Police Department is reporting a widespread problem for their 9-1-1 line.
BGPD says 9-1-1 is working, but very slowly. They have the ability to answer 9-1-1 on a limited basis and say lines are being transferred to their desk phones… READ MORE
by AllThingsECC.com | Dec 26, 2020 | Comm Center News
PIERRE, S.D. (KEVN) – 911 dispatchers are considered the “first first responders.” You might also consider them the central nervous system of emergency workers, the response inside, before the response outside.
“We may not be busy, but they very well could be,” says Cole Martin, Pierre Police Department Patrol Sergeant. “They are gathering information so if they have something that comes in from a different jurisdiction… They can get that information out ahead of us, and to us, when it is needed”…
