Who’s Answering Phoenix Police 911 Operators’ Calls For Help? (AZ)

A Phoenix 911 operator who recently recovered from COVID-19 has died after returning to work. And now the city is investigating how it handled overtime in her case. Pamela Cooper’s story is part of a larger issue about who is answering 911 operators’ calls for help.

Pamela Cooper

Four days after Pamela Cooper was rushed to the hospital, Councilwoman Betty Guardado said this: “Pamela’s shift should have been 10 hours but because of the chronic understaffing she was forced to stay for 15 hours… READ MORE

Adams County Officials Urge Residents To Get CodeRED Alerts (CO)

ADAMS COUNTY, Colo. (CBS4) — Officials are urging residents in Adams County to register for CodeRED alerts. It’s a mobile alert system that will allow you to receive real-time emergency notifications from the county’s dispatch center.

Some of the notifications residents might receive relate to missing children or persons, hostage situations, shootings, structure fires, chemical releases, and natural disasters; as well as non-emergency situations like road closures and debris removal instructions after a severe storm… READ MORE

Putnam Awarded $6 million for Emergency Communications (NY)

CARMEL, N.Y. – Putnam County has been awarded $6 million in state funding to improve emergency communications, infrastructure and public safety operations.

The funding, which is part of Phase 2 of the 2018 Statewide Interoperable Communications Targeted Grant Program, will enable the county to add six new communications tower sites and add new radio channels to enhance communications between the county’s fire /EMS services, Putnam County Sheriff’s Office, New York State Police, Metropolitan Transit Authority Police Department, school districts and municipal police departments…

Dept of Public Safety Communications celebrates major successes (Cayman Islands)

The dedication and achievements of staff members from the Department of Public Safety Communications (DPSC) were honoured at an appreciation event held on Wednesday, March 3 2021. 

DPSC is comprised of specialised teams including the Public Safety Communication Centre, which processes and dispatches emergency (9-1-1) and non-emergency calls, the Electronic Monitoring Centre, which is responsible for the monitoring of selected offenders, the Public Safety Radio Network and the National CCTV Programme…

Dispatcher warned of Jamesville teen’s airgun and ‘suicide by cop’ before fatal shooting by police (listen) (NY)

Jamesville, N.Y. — Police agencies responding to a mental health check of a 17-year-old Jamesville boy Thursday afternoon were warned that he may have an airsoft gun and had considered “suicide by cop” in the past.

At some point, police say, the teenager pulled out what appeared to be a handgun and pointed it at officers. The teen was killed after multiple officers from different agencies opened fire…

KSP welcomes new dispatcher (KY)

BOWLING GREEN, Ky.— Eight Kentucky State Police Telecommunicators from throughout the commonwealth were recognized Friday at graduation ceremonies for the seventeenth class of the agency’s in-house Telecommunications Academy.

“Across the state, KSP telecommunicators provide a lifeline to both citizens in need and responders in the field,” says Jason Long, Law Enforcement Training Instructor…