SPRINGFIELD, Ill. (WICS/WRSP) — A major overhaul at the Illinois Department of Transportation (IDOT) is keeping people safer on the roads.
IDOT spent $7 million renovating their communications center in Springfield.
Officials said it was a necessary step in providing reliable service during emergencies… READ MORE
BERRYVILLE — Clarke County’s 911 Communications Center has begun accepting text messages.
The Clarke County Sheriff’s Office, which operates the center, is “constantly updating our equipment” to include the latest communications technology, said Sheriff Tony Roper.
Customers of Verizon Wireless and AT&T with texting and data plans now can send texts to the center to report an emergency. However, the sheriff’s office asks that texts be sent only when the person contacting the communications center has hearing or speech disabilities, is having a medical emergency and cannot speak or is in a situation in which it would not be safe to talk on a call… READ MORE
Two of the Loveland Police Department’s dispatch team members have taken their appreciation for their positions to the next level, launching a podcast to talk about their job as dispatchers and further educate the community on what they do.
During her training in 2019, communications specialist Sami Pohl said she was so interested in podcasts that she decided she wanted to make one of her own. But the ideas that friends were giving her were just not sticking…
MEMPHIS, Tenn. — Dispatchers with the Shelby County Fire Department have received additional training to deal with the mental health issues brought on by the COVID-19 pandemic.
The Shelby County Fire Department said this week 16 dispatchers received nationally recognized training to handle a wide variety of mental health, behavioral emergency, and suicide calls…
FAIRFIELD — The dispatch partnership between the town and Westport is still on track, but will cost about $1.1 million more than originally anticipated.
The project is now expected to cost about $4 million, up from the initial $2.9 million. The increase is largely due to technology and a new location, said Jared Schmidt, Fairfield’s chief financial officer… READ MORE
The largest city in western Massachusetts has finished a project to improve its response to emergencies.
A new consolidated centralized 911 dispatch center has become operational for the Springfield Police and Fire Departments.
The opening of the facility, which has the latest emergency communications equipment, is a great step for the city of Springfield, said Fire Commissioner Bernard Calvi… READ MORE
