Tulare Police Department offers 9-1-1 texting (CA)

TULARE – The Tulare Police Department is telling any mobile phone user caught in a dangerous situation: “call if you can; text if you can’t.”

Text to 9-1-1 was not developed as a replacement, or option, to calling 9-1-1 in an emergency situation. Instead, it was developed as an enhancement to reaching 9-1-1 services in three specific situations: The caller is hearing/voice impaired; a medical emergency renders the person incapable of speech; or when speaking out loud would put the caller in danger, such as a home invasion, an abduction, a domestic violence incident or an active shooter scenario… READ MORE

Loads of non-emergency calls, staffing challenges impact Tucson 911 call center (AZ)

TUCSON, Ariz. (KOLD News 13) – It’s something we always count on—someone to answer that phone call at a moment of crisis.

“We never know what we’re going to pick up,” said Maria Robinson, public safety communications administrator.

An average of about 3,600 calls come through the 911 call center for fire and police in Tucson—every day. Real emergencies like injury car wrecks, cardiac arrest or intruders, but a staggering number are not…

Public Safety Advocate: NG911, Mid-Band Spectrum, Harris DM, Cutting the Cord, New Leadership at FirstNet (Built with AT&T)

Welcome to March 2021. If last month was any indication, this will be a very busy year for public-safety professionals, especially those providing communications to the public-safety community. I hope we will see Congress fund Next-Generation 9-1-1 (NG911), which is currently one of the public-safety community’ most critical needs. NG911 will convert standard voice 9-1-1 calls into broadband calls that will include text, videos, and images. While Emergency Command Centers (ECCs) will face some challenges in vetting and authenticating incoming requests for service, once that has been done, the pictures and even videos can be pushed out to first responders in the field…

NECOMM benefits from dedicated emergency network (MO)

HANNIBAL — The Northeast Missouri Emergency Communications Center has witnessed increased connectivity and stability in times of emergency with the FirstNet system recently built by AT&T.

NECOMM Executive Director Mike Hall said the network began by addressing the capacity of consumer cellular networks as everyone is vying for the same space on the network, and heavy loads of calls can result in no service or busy signals when it’s needed most… READ MORE

Richards retires as communications director, Rexus takes over position (NE)

Leadership at the Scotts Bluff County Communications Center is changing hands.

On Friday, outgoing director Ray Richards turned in his keys and marked his retirement with a reception in the afternoon. Richards served for 13 years as the director of the Scotts Bluff County Communications Center. His career in public service included a previous stint serving at the Scotts Bluff County Communications Center… READ MORE

RIVERSIDE FIRE DEPARTMENT READY FOR NEW COUNTY COMMUNICATIONS SYSTEM (IA)

The Riverside Fire Department has been waiting its turn to begin using the enhanced emergency radio system now in place at the new Washington County Communications Center.

The county began utilizing a new RACOM radio communication system in January and has brought all of the county’s law enforcement agencies online with fire and rescue services to be added as of March 1st… READ MORE