Dispatcher warned of Jamesville teen’s airgun and ‘suicide by cop’ before fatal shooting by police (listen) (NY)

Jamesville, N.Y. — Police agencies responding to a mental health check of a 17-year-old Jamesville boy Thursday afternoon were warned that he may have an airsoft gun and had considered “suicide by cop” in the past.

At some point, police say, the teenager pulled out what appeared to be a handgun and pointed it at officers. The teen was killed after multiple officers from different agencies opened fire…

KSP welcomes new dispatcher (KY)

BOWLING GREEN, Ky.— Eight Kentucky State Police Telecommunicators from throughout the commonwealth were recognized Friday at graduation ceremonies for the seventeenth class of the agency’s in-house Telecommunications Academy.

“Across the state, KSP telecommunicators provide a lifeline to both citizens in need and responders in the field,” says Jason Long, Law Enforcement Training Instructor… 

Monterey County rejiggers 911 procedures after a jail escape call went unreported (CA)

When a passerby witnessed what he thought was a man escaping from Monterey County Jail in January, he grabbed his cellphone, called 911 and described what he had seen just 60 seconds earlier as he drove near the county offices: A man “in gray shorts, bald headed, like all tattooed, barefoot, no shirt, running across the street,” the caller told the 911 operator. The caller added – twice – that while he realized it sounded crazy, he thought he had just seen a man escaping from Monterey County Jail… READ MORE

911 Dispatcher and Police Officer Honored after Helping to Birth a Baby during Snowstorm (NJ)

A 911 dispatcher and a police officer were honored after helping a woman give birth during a snowstorm at home in New Jersey.

In Burlington County, 911 dispatcher Mark Boyd and police officer Keith Upton were honored after they helped a woman give birth at home amid a snowstorm.

Dispatcher Boyd received the call a few minutes before 10 am on February 2 from the father whose wife had gone into labor. Upton was the first officer on the scene… 

Help wanted: 911 dispatchers needed in Brown County

BROWN COUNTY, Wis. (WBAY) – Despite a steady number of people continuing to file claims for unemployment, Brown County is having a very difficult time filling vacancies for some jobs.

Namely — 911 dispatchers.

It’s not a job for everyone, being able to stay calm with someone in an emergency while dispatching them help…

The next generation of 911 is a game changer for public safety (Canada)

From a young age, we’re taught to call 911 in an emergency. This one number connects you with vital life-saving services. As technology evolves, so does the way people interact with 911. Citizens who are deaf, hard of hearing or speech-impaired can communicate via text with a 911 dispatcher. This service has been very beneficial while pocket dials, on the other hand, contribute to hundreds of hours in wasted resources every year…