by AllThingsECC.com | Mar 5, 2021 | Comm Center News
The director of Emergency Communications for the Genesee County Sheriff’s Office is getting his ducks in a row, calling upon the Genesee County Legislature to appropriate funds to advance a public safety capital project that includes the building of a communications tower on Molasses Hill Road in the Town of Attica.
Speaking at the legislature’s Ways & Means Committee meeting Wednesday, Steven Sharpe presented a resolution that calls for the reallocation of $301,835.67 in unexpended funds and unanticipated revenue to the public safety communications tower project…
by AllThingsECC.com | Mar 4, 2021 | Articles, Comm Center News
We reached out to women in public safety leadership roles to discuss the challenges they’ve faced and provide advice for future leaders. In the coming months, APCO will highlight these interviews online and in our publications.
Jeryl Lynn Brown Anderson, Recruitment and Outreach Coordinator, Orange County Emergency Services
How did you get your start in emergency communications?
Started working for Wilmington Police Department, located in Wilmington, NC, as a Police Cadet in 1984 with aspirations of becoming an officer. My mother was a telecommunicator for the agency, who back then had three (3) staff members in what we called the “radio room”. I worked the front desk as a police cadet, answering phones, assisting walk-ins, keeping up with the call volume from the center and other assigned duties…
by ECC Editor | Mar 4, 2021 | Comm Center News
After the statewide conversion of 911 systems to IP-based digital technology last year, the Weld County Department of Public Safety Communications, along with the Colorado Public Utilities Commission (PUC), is encouraging organizations with multiple phone extensions to ensure their systems are correctly routing calls to 911 dispatchers… READ MORE
by ECC Editor | Mar 4, 2021 | Comm Center News
TULARE – The Tulare Police Department is telling any mobile phone user caught in a dangerous situation: “call if you can; text if you can’t.”
Text to 9-1-1 was not developed as a replacement, or option, to calling 9-1-1 in an emergency situation. Instead, it was developed as an enhancement to reaching 9-1-1 services in three specific situations: The caller is hearing/voice impaired; a medical emergency renders the person incapable of speech; or when speaking out loud would put the caller in danger, such as a home invasion, an abduction, a domestic violence incident or an active shooter scenario… READ MORE
by AllThingsECC.com | Mar 4, 2021 | Comm Center News
TUCSON, Ariz. (KOLD News 13) – It’s something we always count on—someone to answer that phone call at a moment of crisis.
“We never know what we’re going to pick up,” said Maria Robinson, public safety communications administrator.
An average of about 3,600 calls come through the 911 call center for fire and police in Tucson—every day. Real emergencies like injury car wrecks, cardiac arrest or intruders, but a staggering number are not…
by AllThingsECC.com | Mar 4, 2021 | Articles, Comm Center News
Welcome to March 2021. If last month was any indication, this will be a very busy year for public-safety professionals, especially those providing communications to the public-safety community. I hope we will see Congress fund Next-Generation 9-1-1 (NG911), which is currently one of the public-safety community’ most critical needs. NG911 will convert standard voice 9-1-1 calls into broadband calls that will include text, videos, and images. While Emergency Command Centers (ECCs) will face some challenges in vetting and authenticating incoming requests for service, once that has been done, the pictures and even videos can be pushed out to first responders in the field…
