April is National 9-1-1 Education Month and Chicago’s Office of Emergency Management and Communications (OEMC) Reminds Residents to “Help Us, Help You” (IL)

Calling 9-1-1 in an emergency is vital to getting the help needed. During April, which is designated as National 9-1-1 Education Month, the Office of Emergency Management and Communications (OEMC) is increasing public outreach efforts. The National 9-1-1 Education Month program encourages all to learn how callers can help 9-1-1 call takers and dispatchers provide the appropriate resources to Chicagoans and visitors in emergency situations… READ MORE 

The Path Ahead to Fix Rural 911 (VA)

A workgroup formed to research problems in Virginia’s 911 system recommends striving to retain staff and developing plans about how to transition into updated technology. In a meeting Wednesday, the E-911 Border Response Workgroup reviewed its recommendations that it will make to the General Assembly. The workgroup was created through an amendment to the 2020 budget, by Del David Reid (D-Loudoun)… READ MORE

Niagara’s ‘unseen and often unrecognized first responders’ (NY)

Niagara’s ‘unseen and often unrecognized first responders’ (NY)

Kaitlyn’s creative hobby is watercoloring. Others she works with say they like to spend time with their friends, just like she does. About 10 feet away from her sits co-worker Andy, who plays ice hockey and softball in his spare time.

They’re two of about eight employees seated at similar desks surrounded by various high-tech computer screens, monitors and a keyboard or two. They look more like characters out of a good Star Trek movie, but they have friends and family, hobbies, stay active, say their prayers, take pride in their neighborhoods and communities, love their Bills and Sabres and make Niagara County their home, just like the rest of us…


Double first duo; CPD dispatchers achieve NCT9-1-1 award firsts (TX)

Double first duo; CPD dispatchers achieve NCT9-1-1 award firsts (TX)

Tuesday marked a day of firsts for the Cleburne Police Department and the North Central Texas Emergency Communications District’s annual 9-1-1 Awards Ceremony.

The North Central Texas Emergency Communications Districts, also known as NCT9-1-1, for the first time in its history of recognizing outstanding individuals and groups in the 9-1-1 industry announced two winners in one category. More specifically, the organization presented Holly Bicknell and Valerie Hughes, both of CPD, with NCT9-1-1’s Supervisor of the Year Award…


Northfield officials considering three potential sites for Emergency Services Facility (MA)

Northfield officials considering three potential sites for Emergency Services Facility (MA)

NORTHFIELD — Members of the Emergency Services Facility Committee are investigating three potential properties to house a shared facility for the Fire, Police and EMS departments.

Fire Chief Floyd “Skip” Dunnell III and fellow committee members recently discussed one property on Maple Street, another on East Street, and a third on Main Street north of Dickinson Memorial Library owned by Ed Snow…