by ECC Editor | Mar 18, 2021 | Comm Center News
Are union contract-mandated scheduling requirements hampering the 911 call center’s ability to run effectively, including having bilingual call operators available 24 hours a day, seven days a week?
Or is the department simply not doing enough to recruit, hire, and train Spanish-speaking employees?
Those questions emerged Tuesday night during a two-hour public workshop hosted by the Board of Alders Public Safety Committee… READ MORE
by AllThingsECC.com | Mar 18, 2021 | Comm Center News
Emergency 911 dispatchers in Bristol and Washington County in Southwest Virginia can now receive text messages from citizens who have an emergency and can’t make a regular call.
The Bristol Virginia Police Department and Washington County Central Dispatch have begun accepting text-to-911 service for their territories…
by AllThingsECC.com | Mar 18, 2021 | Comm Center News
With a deadline fast approaching, several Northern Michigan communities have passed resolutions opposing new federal rules that may restrict how 911 surcharge fees are allocated locally.
The Federal Communications Commission introduced the proposed rules last month, though its members began working on the policy changes October. Its intent is to prevent “911 surcharge fee diversion” For some area residents, the proposal could impact how the Cheboygan, Charlevoix and Emmet Central Dispatch Authority — which fields 911 calls in those three counties — uses the money it collects on your phone bills…
by AllThingsECC.com | Mar 18, 2021 | Comm Center News
Owensboro-Daviess County 911 Dispatch is preparing to dispatch calls for the Daviess County Public Schools Police Department.
On Tuesday night, Owensboro city commissioners approved an agreement allowing the school district’s police departments access to the 911 operations and radio system. Daviess Fiscal Court also has to approve the agreement, but 911 center Director Paul Nave said a goal is to have the 911 center ready to begin transmitting messages to school officers on or before Fiscal Court is scheduled to approve the agreement…
by AllThingsECC.com | Mar 18, 2021 | Comm Center News
When a 911 call comes into the Perkins County Communications Center, dispatchers can now pinpoint where a call comes from.
Recent upgrades to the center’s new 911 system, which went online in December 2020, have added mapping capabilities to aid dispatchers on which county emergency units to send.
Perkins County Sheriff Jim Brueggeman said the most recent upgrade adds satellite imagery to the mapping software…
by AllThingsECC.com | Mar 18, 2021 | Comm Center News
FAIRFIELD — A firm has been selected to create the emergency communications center for Fairfield and Westport and the lease with Sacred Heart University to house it there has been amended, moving the project closer to reality.
Foley said they held a scope review meeting with that firm and the second lowest bidder, RFG Associates, out of Trumbull…
