Karen Montgomery is retiring as an emergency dispatcher after 21 years of service and while her co-workers at the St. Johnsbury Dispatch Center wish her well, it’s pretty clear her departure will be a big loss.
“Karen has been a big part of our operations here at the fire department and her retirement will mean a great loss of knowledge,” said St. Johnsbury Fire Chief Jon Bouffard…
The Minneapolis Third Precinct held backup 9-1-1 equipment, but it was destroyed in last year’s riots.
Metro area 9-1-1 leaders are boosting their communication and buying additional equipment in hopes of avoiding problems that hampered their response during riots last year.
Minneapolis officials said Thursday that they have been holding weekly meetings with regional 9-1-1 leaders, purchased two additional sets of backup equipment, and are creating a dedicated line of communication, should more unrest happen during the murder trial of former officer Derek Chauvin..
A Cape Breton woman says police are refusing to take accountability for treating her brother’s 911 call as a hoax, which she believes resulted in his death.
“It’s negligence by the Cape Breton Regional Police causing death,” said Amy Gerrow of Millville.
Gerrow said her brother Jeff Harrietha had called 911 looking for help but police dismissed the call and she said it resulted in a delayed search for him…
The Association of Public-Safety Communications Officials (APCO) International announces the recipients of its prestigious 2021 Public Safety Communications Leadership in Policy Awards, who will be honored virtually this year during an online awards celebration taking place May 26.
The awards celebration commemorates leaders who have made outstanding contributions to public safety communications.
The 2021 award winners are…
The change in designation came as part of an amendment to Senate Bill 40 signed into law by Governor Laura Kelly Wednesday evening. This brings to an end a more than year-long push by 911 telecommunicators to amend their previous designation as administrative support.
Lyon County Emergency Communications Center Director Roxanne Van Gundy says the work that has gone into developing the legislation for the reclassification opened the eyes of many at the state level to the full scope of work done by dispatchers on a daily basis…
