by AllThingsECC.com | Apr 1, 2021 | Comm Center News
“Our new 311 program will allow Santa Monicans to access information they need about City services quickly, in multiple languages, and via phone, email, web, and mobile devices,” said Interim City Manager Lane Dilg. “This is a big milestone as we enhance citywide customer service and build trust between our community and their local government. We’re here for you at santamonica.gov/311.”
311 is only for requests that do not require fire or police personnel dispatch (both emergency and non-emergency). If you need to report an emergency, please continue to call 9-1-1, and for non-emergency dispatch, please call (310) 458-8491. The following are some the most common reasons that community members should contact the City’s 311 system…
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
9-1-1 Goes to Washington (#NENAGTW) is going virtual for 2021! This FREE one-day event is your opportunity to hear from 9-1-1 public-policy experts and government leaders on today’s most pressing 9-1-1 and emergency communications issues. Plan now to join us on Tuesday, April 13 where you will:
- Learn how you can shape the national 9-1-1 agenda and move key legislation on NG9-1-1 funding (via the LIFT America Act) and telecommunicator reclassification (via the 911 SAVES Act) forward;
- Hear directly from members of Congress, administration officials, the National 911 Office, and FCC staff about the nation’s 9-1-1 policy landscape and Washington’s emergency-communications priorities; and
- Gain the skills you need to become an advocate for 9-1-1 in Washington…
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
McDONOUGH COUNTY — During Tuesday’s meeting, McDonough County 911 director Eric Lenardt told the McDonough County-Schuyler County Emergency Telephone Service Board the dispatch center had a number of dropped 911 calls.
According to the 911 director, the dispatch center started using INDigital on Feb. 24 and in the process of getting both landline and cell phone carriers 911 services on the INDigital format. He said five carriers have been fully transferred to INDigital service with three carriers’ transfers to be completed soon…
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
Congratulations to the Honorees:
- Maryland State Trooper of the Year – Trooper Brendan White, Maryland State Police, Prince Frederick Barrack “U”
- Calvert County Deputy of the Year – Deputy First Class Robert Shrawder, Calvert County Sheriff’s Office
- Correctional Officer of the Year – Correctional Deputy Ryan Jones, Calvert County Detention Center
- 911 Communications Operator of the Year- Public Safety Call Taker Morgan Myers
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
Dearborn Heights dispatchers, strong proponents of the city maintaining an independent dispatch unit, held an informal Desserts with Dispatch meet and greet on March 25 in front of City Hall.
Dispatcher Shelly Radde said the gathering was to thank residents for speaking up at the online public hearing and supporting an independent Dearborn Heights dispatch center…
by AllThingsECC.com | Apr 1, 2021 | Articles, Comm Center News
Developments in 911 technology over the past 25 years brought Enhanced 911 and Wireless 911 to more than 90% of American PSAPs, but the voice-centric 911 call remained the backbone of emergency service. Now, however, with local governments taking advantage of innovative, cloud-based public-safety software, dispatchers — today better described as telecommunicators — and first responders can access critical situational details in the moments that matter most…
