Family gives thanks to local first responders following near-death accident (MN)

Family gives thanks to local first responders following near-death accident (MN)

On Oct. 2 of last year, members of the St. James Emergency Medical Service, St. James Fire and the Watonwan County Sheriff’s Office responded to a head-on collision between a semi and a car.

Dispatcher Emily Bentson received the call that night.

“I was new in the position of dispatch, and this the first big accident that I was on my own by myself. The 911 call came in and it was the driver of the [truck] and all I could hear was ‘oh my God, hurry,'” recalls Bentson, a voluntary EMT…

PCSO recognizes Employees of the Year (OH)

PCSO recognizes Employees of the Year (OH)


The Preble County Sheriff’s Office recently recognized “Employees of the Year” from each division for 2020. Employees are recommended by supervisors in their respective divisions based on several criteria, including work ethic, professionalism, job knowledge, commitment, and teamwork. Pictured, left to right, Sheriff Mike Simpson, Dep. Nikolas Soder, Dep. James Randy Tunnel, Dispatcher Terri Shepherd, Dep. II Ty Chellis, CCW Technician Randy Creech, and Capt. Shane Hatfield.

EATON — The Preble County Sheriff’s Office recently recognized Employees of the Year from each division for 2020.

Employees are recommended by supervisors in their respective divisions based on several criteria, including work ethic, professionalism, job knowledge, commitment, and teamwork.

Those honored were Terri Shepherd (911 Dispatcher), Dep. II Ty Chellis (Corrections), Randy Creech (Support Staff), Dep. Nikolas Soder (Road Patrol/Investigations), Capt. Shane Hatfield (Supervisor) and Dep. James Randy Tunnel (Special Deputy Unit)…

Community Notification of Update to Santa Clara Police Department’s Radio System (CA)

On October 12, 2020, the California Department of Justice (DOJ) issued Information Bulletin #20-09-CJIS, which sets forth legal mandates and guidelines regarding the confidentiality of information from the California Law Enforcement Telecommunications System (CLETS). CLETS is a computer network that provides criminal justice agencies with access to a variety of databases. These databases contain information about a person’s driving record, criminal record and criminal history…

CUPE BC, Local 8911 Celebrate Emergency Service Dispatcher and 911 Awareness Week (Canada)

Burnaby, British Columbia — Emergency Dispatchers and 9-1-1 Calltakers are the lifeblood of our community, and their work has become increasingly important during the COVID-19 pandemic, Paul Faolo of CUPEBC. The president said today. British Columbia Emergency Services Dispatcher Declaration and 9-1-1 Awareness Week (April 4-10, 2021). “These workers provide such important services for public safety and do so 24 hours a day. These are important emergency response networks that help save lives every day…

Community should be proud of dedicated professionals of Knox 911 (TN)

Community should be proud of dedicated professionals of Knox 911 (TN)

In 1986, the political leaders of Knoxville and Knox County formed the Knox County Emergency Communications District, or Knox 911. It was a well-thought-out vision and has undoubtedly saved many lives in our community.

Jerald Jenkins dispatches KPD officers from the Knox County Emergency Communications Center on Jan. 23, 2015.

Knox 911 is a stand-alone entity whose mission is to answer and dispatch all emergency calls in our community. We provide dispatch services to the Knox County Sheriff’s Office, Knoxville Police Department, Knoxville Fire Department and Karns Fire Department. Any medical calls received in our center are transferred to American Medical Response for them to dispatch emergency medical responders to our citizens. AMR also provides dispatch functions for Rural/Metro Fire Department, Seymour Fire Department and Knox County Rescue. All of these services are located in our call center…

911 dispatchers even more isolated during pandemic (MI)

Apr. 7—WEST OLIVE — Isolation is a somewhat common situation in normal times for employees of the Ottawa County Central Dispatch Authority.

Dispatchers work 12-hour shifts, matching up with their counterparts in the police, fire and medical agencies.

But, unlike those counterparts, the dispatchers sit quietly at their consoles inside a separate building in the Fillmore Complex in the middle of Ottawa County…