The lights inside the Manatee County 911 call center are kept dimmed to enhance a calming atmosphere.
It’s calming and peaceful for emergency dispatchers who train to quickly dissect any given emergency on the other end of the line every time someone calls 911.
To stand at a distance is to hear a calm, soothing voice speaking as if a friend was on the other end of the line…
COUNCIL BLUFFS, Iowa — In moments of crisis, they provided the calm reassurance and expertise that saved lives.The Pottawattamie County Sheriff’s Department honored four 911 telecommunications operators Thursday for their work to save lives over the phone or, in one case, in-person…
National Institute of Standards and Technology (NIST) engineers are espousing the benefits of a low-cost computer system connecting older public safety radios with the latest wireless communications networks.
“This NIST project aims to develop a prototype infrastructure that could be used by commercial entities to create a low-cost solution for public safety users, allowing them to interconnect their radio systems to broadband networks,” NIST engineer Jordan O’Dell said…
SALT LAKE CITY (ABC4 News) – According to the Utah Department of Workforce Services, the state had 630 emergency dispatchers in 2016. By 2026, that number is projected to grow to 770, which is an increase of 22.2%. The second week in April is National Public Safety Telecommunications Week, a time when we recognize Utah’s 911 dispatchers, who are the first to pick up the call for someone in need…
Working 12-hour shifts, communication specialists see a variety of calls, Public Safety Support Supervisor Liz Okerson said.
A little ding on the operator’s screen denoted with red, yellow and green lights alerts the 9-1-1 operator of an incoming call. Not knowing what might be on the receiving line of that phone call is what keeps communication specialists at the City of Dickinson Public Safety Center mindful and always at the edge of their seats.
Working 12-hour shifts, communication specialists see a variety of calls, Public Safety Support Supervisor Liz Okerson said.
During National Public Safety Telecommunicators Week, the National Center for Missing & Exploited Children (NCMEC) recognizes those who save lives in times of crisis and raises awareness of the hard work and dedication of public safety telecommunicators.
The Roswell (GA) 911 Emergency Communications Center became a member of the National Center for Missing & Exploited Children (NCMEC) Missing Kids Readiness Program (MKRP) in 2017. The communications officers train several times a year on missing, endangered, and exploited children…
