Fisher says staying calm during calls can be extremely tough and there are many situations that pull on the heartstrings.
“Knowing that us being calm means getting the best help we can get them in the most efficient time possible, is something we’ve been trained to do and continually train to do so we keep up our skills,” Fisher explained.
Fisher was born and raised in Medicine Hat, and she is happy to support the community in a positive way. They are the first stop of communication during emergencies…
While dispatchers like those with the Washington County Communications Center prepare for various 911 calls, one 20-year veteran of the profession says there’s always one situation she finds most challenging despite her training.
This is National Public Safety Telecommunicators Week, celebrating the men and women who are the “first” first responder on the scene in an emergency. Shelley Reed-Wulf says being a dispatcher is very rewarding knowing she’s helped a person in a life-threatening emergency or put their mind at ease during a difficult situation…
HARRISONBURG, Va. (WHSV) — The week of April 11 through April 17 is National Public Safety Telecommunications Week, commending the work of all safety communications employees.
911 dispatchers at the Harrisonburg-Rockingham Emergency Communications Center (HRECC) and the Page County Emergency Communications Center walk us through a day in the life of an ECC employee…
BOZEMAN, Mont. – The “first of the first responders” to any emergency in Gallatin County and beyond can make the difference in saving a life.
The Gallatin County Commissioners declared this week 911 Dispatcher Appreciation Week during the national Public Safety Telecommunicators Week to honor the calm voices on the other side of every emergency call.
Gallatin County 911 public safety dispatchers provide crucial communication for 15 fire departments, five law enforcement agencies, two ambulance services and one helicopter service in the county…
The Pleasanton Police Department recently held a swearing-in ceremony for the city’s newest police dispatcher, Michelle Pineda.
A hire from the Yolo County Emergency Communications Agency, where she dispatched for four police departments and 18 fire agencies, Pineda said she was inspired to become an emergency call dispatcher after receiving a recruitment email several years prior. She’s an alum of Colusa High School and California State University, Sacramento…
