A look inside Penobscot County dispatch operations during national recognition week (ME)

A look inside Penobscot County dispatch operations during national recognition week (ME)

BANGOR, Maine (WABI) -You may think when you hear a siren, it’s the beginning of an emergency situation.

Dispatchers can tell you the response started well before that.

Penobscot Regional Communications Center Supervisor, Betty Stone, said, “It’s always familiar but never the same.”

It’s been that way ever since Betty Stone started her career at Penobscot Regional Communications Center… the recognition they deserve this week: National Public Safety Telecommunicators Week.

Coos County recognizes emergency dispatchers for National Telecommunication Week (OR)

COOS BAY, Ore. — It’s National Telecommunication Week. April 11-17 is a week to honor and thank 911 dispatchers for the work they do.

We visited the Coos Bay Dispatch Center where more than 72,000 calls came in last year.

“We deal with everybody’s worst day and their worst days are our everyday at work.,” says Communications Supervisor Tessa Cupp…

How agencies honored National Public Safety Telecommunicators Week 2021

How agencies honored National Public Safety Telecommunicators Week 2021

This year’s National Public Safety Telecommunicators Week was celebrated by agencies across the country this week to honor the service and dedication of the nation’s “first first responders.”

Beginning on April 11, agencies from every section of the public safety community flooded social media with the “thin gold line” and highlighted the dispatchers and 911 operators who offer the crucial first lifeline in any emergency. Fire, EMS and law enforcement agencies shared photos of their “headset heroes” to shine a light on the achievements of first responders who aren’t usually in the public’s view…

Burke County dispatchers prepare for the move to a new location while celebrating NPSTW (GA)

BURKE COUNTY, GA. (WJBF) – Dispatchers say their job can be tough. In Burke County, they’re about to move into a brand new building, and they say that could make their jobs a little easier.

Every 2nd week in April marks National Public Safety and Telecommunications week.

Whitney Wasson is celebrating her 2nd year on the job.

“It can be very difficult at times, but the best part is you have a great support system and a great team around you,” says Wasson…

Local 911 dispatchers recall important role during last week’s mass shooting (TX)

Local 911 dispatchers recall important role during last week’s mass shooting (TX)

BRYAN, Texas (KBTX) – This week is National Tele-Communicators week, a way to honor those who work in dispatch for cities and counties nationwide.

Here in the Brazos Valley, our local dispatchers say this couldn’t come at a better time after a difficult week.

Thursday, dispatch with Brazos County 9-1-1 answered the first calls from people inside Kent Moore Cabinets as a gunman opened fire. Calls, that local dispatchers say they will never forget…