Celebrating National Telecommunications Week (MI)

Celebrating National Telecommunications Week (MI)

Dispatch centers are the very first line of help in an emergency, and every day they come to work ready to help their communities.

The past year has been a confusing time for a lot of people and dispatchers are getting calls related to COVID-19 that are most non-emergencies. Benzie County Dispatch says that this has added a lot more work to what their days used to look like…

Rosenworcel Wants to “Revitalize” CSRIC

Rosenworcel Wants to “Revitalize” CSRIC

Communications Security, Reliability, and Interoperability Council, CSRIC, wireless network communications security, FCC, Federal Communications Commission, 5G
An image from a recent online meeting of the seventh CSRIC.

The acting chairwoman of the Federal Communications Commission plans to “refocus and revitalize” the group that advises the FCC on improving the security, reliability and interoperability of U.S. communications systems. And she wants it to focus on 5G…

Ionia County increases Central Dispatch 911 surcharge rate (MI)

Ionia County increases Central Dispatch 911 surcharge rate (MI)

IONIA — The Ionia County Central Dispatch 911 operating surcharge is increasing by 55 cents per device, per month starting in July.

The Ionia County Board of Commissioners voted 6-1 at its meeting Tuesday, April 13, to increase the per device, per month surcharge from $2.30 to $2.85 beginning July 1 until June 30, 2022. District Four Commissioner Ally Cook was the lone no vote..

Multitasking dispatchers provide calm in the night (MI)

Multitasking dispatchers provide calm in the night (MI)

                            <p id="caption">News Photo by Julie Riddle

Dispatcher Tess Alder navigates multiple keyboards at the 911 dispatch desk at the Presque Isle County Sheriff’s Office in Rogers City on Thursday.
ALPENA — It’s the middle of the night, and the phone keeps ringing.

At the Presque Isle County Sheriff’s Office, 911 dispatchers on the overnight shift gaze at glowing screens in a dark room, asking questions of the frazzled people on the other end of the line…