Senior Public Safety Dispatchers of the Year (CA)

Without a doubt, 2020 was filled with challenge and controversy throughout. From civil unrest, political divide and a global pandemic, it was an unprecedented and turbulent year.

The City of Santa Clara’s Communications Center also faced the departure of the Communications Center Operations Manager. With no immediate replacements, there was an urgent need for an interim solution to maintain operations and support staff. The Center’s five Senior Public Safety Dispatchers (Naomi Dale, Troy Morgan, Leslie Loretto, Kristen Moye, and Logan Clevenger) took the helm, expanded their supervisory duties and control room responsibilities…

MAYOR: ‘Now I understand’ after touring emergency dispatch center (KS)

MAYOR: ‘Now I understand’ after touring emergency dispatch center (KS)

Hays Police Lt. Jeff Ridgway, Chief Don Scheibler, Lt. Brandon Wright, and Deputy Chief  Brian Dawson look on as dispatch employees post for pictures with city commissioners Thursday as part of  National Public Safety Telecommunications Week.
Hays Police Lt. Jeff Ridgway, Chief Don Scheibler, Lt. Brandon Wright, and Deputy Chief  Brian Dawson look on as dispatch employees post for pictures with city commissioners Thursday as part of  National Public Safety Telecommunications Week.

Hays police officers gave a standing ovation Thursday night for their emergency dispatchers following Mayor Sandy Jacobs’ proclamation celebrating National Public Safety Telecommunications Week in Hays. 

The Hays Police Department has overseen the communications department since it was transferred back to HPD control at the end of 2019. It continues to service law enforcement agencies in Ellis County along with fire departments and Ellis County EMS.. 

Allegany County 911 dispatchers recognized for public service (MD)

Allegany County 911 dispatchers recognized for public service (MD)

CUMBERLAND — The Allegany County Department of Emergency Services is recognizing the work of 24 dispatchers at its 911 Joint Communications Center in conjunction with National Telecommunications Week.

In 2020, county dispatchers received 140,458 calls, many of which put the dispatcher on the spot as a critical resource in life and death situations.

“It takes a special person to become a dispatcher,” James Pyles, Allegany County Emergency Services director, said…

It’s National Public Safety Telecommunications Week! (GA)

It’s National Public Safety Telecommunications Week! (GA)

AUGUSTA (WFXG) – The week of April 11-17 is dedicated to the people who help us through our emergencies. It’s National Public Safety Telecommunications Week.

It’s a career that keeps the dispatchers at Gold Cross EMS busy. In fact, in just two minutes, the center is likely to receive at least five emergency calls. However, that only scratches the surface. In 2020, Gold Cross EMS got more than 62,000 emergency calls alone…