by AllThingsECC.com | May 7, 2021 | Comm Center News
The process to find a new Branch County 911 Central Dispatch director has drawn 25 candidates and is on track to name a person for that job by mid summer, Branch County Administrator Bud Norman told a commission work session Thursday.
“We are very pleased. This is more than expected,” Norman said. He said 37% came from within the county, with an equal number from adjacent countries.
After 911 directors around the state shared the notice of opening there were 18% from outside this area with 8% of the applicants outside Michigan. Norman used percentages rather than actual numbers…
by AllThingsECC.com | May 7, 2021 | Comm Center News
“We are the go between,” said Wells. “When they need assistance, we’re the ones they call and it’s our job to see to it that they get what they need, whether it’s medical or police; whatever they’re calling on, it’s our job to see to it that they get it.”
“No one calls the police department when they’re having a good day, so it’s our job, us as dispatchers, to de-escalate and get as much information as quickly as possible.”
Thankfully, things are not always hectic in the dispatch office, though Downey’s dispatchers ask that you refrain from ever using the word “quiet.”
According to Flinn, there are busier times of the year…
by AllThingsECC.com | May 6, 2021 | Comm Center News
GENESEE COUNTY — Voters across the county approved a renewal of the 911 surcharge, Tuesday, to continue funding for emergency dispatch services, while a proposal to fund mental health services for county residents was also given a nod.
At the May 4 special election, Genesee County voters decided to approve a 911 surcharge renewal on all landline, wireless and voice over internet protocol service devices to fund 911 emergency call answering and dispatch services, including facilities, equipment, maintenance and operating costs…
by ECC Editor | May 6, 2021 | Comm Center News
By a vote of 26,428 (61.04 percent) to 16,867 (38.96 percent), voters in Genesee County renewed the monthly 911 surcharge of $1.86 on landline, wireless, and voice over the internet protocol (VoIP) service users within the county during the special election Tuesday, May 4.
According to the Genesee County Clerk, the unofficial results show that 43,458 of the 343,074 registered voters in Genesee County voted in the election. This is a 12.67-percent voter turnout… READ MORE
by ECC Editor | May 6, 2021 | Comm Center News
Lorain County Administrator Tom Williams says the county will investigate the cause of a 911 system outage.
The outage occurred at 9:18 p.m. on May 2, according to Lorain County’s emergency notification system.
Williams said it lasted 10-15 minutes. The county will produce a report following the conclusion of its investigation, he said.
The issue has multiple sources, Williams said.
In investigating the problem, county officials discovered the system was setup improperly with the main power supply and the backup generator plugged into a single power strip, delaying the system from being restored, he said… READ MORE
by ECC Editor | May 6, 2021 | Comm Center News
The Durham Regional Police Association is calling on the region to hire more 911 operators.
President Colin Goodwin says public safety is at risk.
“Why do we have to wait for something bad to happen?” Goodwin asked, “The ounce of prevention is worth a pound of cure at the end of the day. We need to make sure that our 911 centre is appropriately staffed. We need to have the people in there and it puts the safety of the public and region at risk if it isn’t staffed appropriately.” … READ MORE
