Springville News: Congratulating local first responders (AL)

Springville News: Congratulating local first responders (AL)

The Springville Police Department would like to congratulate dispatcher Anna Whitehead Melton with St. Clair County Central Dispatch for receiving the Alabama APCO Award of Excellence for consistently exceeding expectations in emergency communications.

Also, congratulations to Robbie Young, who has spent 22 years at Central Dispatch as a 911 dispatcher and shift supervisor. She has been promoted to training coordinator/administrative assistant. Robbie will use her leadership and experience to teach dispatchers continuing education so they can continue to excel in the field…

Legislature approves funding for new public safety communications facility in Jamesport (NY)

Legislature approves funding for new public safety communications facility in Jamesport (NY)

Public safety communications on the East End got a $1.75 million shot in the arm yesterday from the Suffolk County Legislature.

Legislators unanimously approved bonding and the appropriation of bond proceeds to fund a communications system upgrade that will allow law enforcement agencies and first responders on the East End to communicate with each other and the county police department on the same radio frequencies…

Policing and mental health: Experts call Philly’s new 911 script a good idea, but too long (PA)

Policing and mental health: Experts call Philly’s new 911 script a good idea, but too long (PA)

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A month after Walter Wallace Jr. was killed by police in front of his home, the Philadelphia Police Department quietly rolled out a new script for 911 calls.

It starts with a question phone workers at the police dispatch center are supposed to ask every time they answer a call:

Are you or the person you are calling about experiencing problems with mental health, substance use or suffer from any developmental disabilities? …

Stratford Honors Public Safety Dispatchers (CT)

Stratford Honors Public Safety Dispatchers (CT)

STRATFORD, CT — Stratford’s public safety dispatchers were honored this past week as part of the National Public Safety Telecommunicators Week.

Stratford Mayor Laura Hoydick recognized the Stratford Public Safety Communications Center’s staff by releasing an official proclamation.

“Our Public Safety Telecommunicators are the front lines of our public safety network,” Hoydick said..

Dispatchers celebrated (CA)

Dispatchers celebrated (CA)

EVANSTON — Designated during the second week of April, National Public Safety Telecommunications Week celebrates dispatchers throughout the U.S., to thank and honor those who dedicate their lives to public service and to create an awareness of their hard work and dedication. The observance began in 1981 and was initiated by Patricia Anderson of the Contra Costa County Sheriff’s Office in California…

Engage your team: it matters more now than ever!

We all know that the value in emergency response organizations is not vehicles, video laryngoscopes or ePCRs – it’s the people. Almost every EMS leader says a version of, “People are our most important and expensive asset.” Yet, few organizations have cultures and systems that enliven and engage their people effectively.

On Tuesday, Apr. 20, at 1 p.m. CT, Mike Taigman, Todd Stout, Scott Moore, Esq. and Eve Grau will present “Engage your team: it matters more now than ever!” as part of the Pinnacle webinar series…