911 centers seeing thousands of accidental calls and volume continues to increase (NC)

911 centers seeing thousands of accidental calls and volume continues to increase (NC)

CHARLOTTE, N.C. (FOX 46 CHARLOTTE) – 911 centers are receiving thousands of calls each year for non-emergencies and dispatchers say you can easily help put an end to the problem.

Within the past five years, dispatchers say they’ve seen a noticeable increase in accidental 911 calls. It has been an issue since phones were invented, but dispatchers say smartphones and smartwatches have added to call volume.

The Union County 911 center handled more than 200,000 calls in 2020. More than 10% of those calls weren’t for emergencies at all…

VPSO provides lunch for dispatchers in observance of National Public Safety Telecommunications Week (LA)

VPSO provides lunch for dispatchers in observance of National Public Safety Telecommunications Week (LA)

Last week the Vernon Parish Sheriff’s Office recognized dispatching personnel from VPSO and the Vernon E-911 Communications Office.

VPSO _ Tucker Tarjick

VPSO provided lunch to these dispatchers in observance of National Public Safety Telecommunications Week.

These individuals receive specialized training and have an extremely difficult job. More often than not they deal with life threatening emergency situations.

As a result of their intensive training they are able to assist citizens until medical personnel and deputies arrive on the scene…

Pima County in need of more 911 dispatchers (AZ)

Pima County in need of more 911 dispatchers (AZ)

TUCSON, Ariz. (KOLD News 13) – Police departments in Southern Arizona aren’t the only ones seeing a staffing shortage, Pima County is also in need of 911 dispatchers.

”We’re those first, first responders so when somebody has an emergency and they need law enforcement or medical help, they dial 911, we’re the ones that pick up that line,” said Amanda Rosano, dispatch supervisor for the Pima County Sheriff’s Department…

Daniels, Bryner earn KPD recognition (IL)

The Kewanee Police Department recently held its annual awards ceremony and banquet. The banquet was provided entirely through donations from three local businesses. 

Telecommunicator Breanne Bryner was also presented with a meritorious service award for her extended efforts in locating a person experiencing a mental health crisis in another county and successfully directing first responders to the person’s location… READ MORE