Every day in the United States, hundreds of thousands of people will dial 911 to seek help. Some of those calls are serious and require immediate emergency attention, but the reality is that most 911 calls are of a far simpler variety: concerns about a prescription, fear over a newly-developed symptom, or a general medical question.
When a 911 call taker receives that request for medical assistance, it sets into motion a series of responses. Ambulances and paramedics are sent, leading to skyrocketing costs for patients and insurers alike…
SECAUCUS, NJ — The Secaucus Police Department is now the first in the state to be an accredited 911 dispatch center.
The Secaucus Police Dept. has been an accredited agency since 2014, but this new program for dispatch started in 2020, and SPD was the first to achieve it.
Accreditation is from the New Jersey State Association of Chiefs of Police. The accreditation process was overseen by Lt. Wayne Bruton and carried out by the dispatchers and certified desk officers…
The acts of heroism by members of the Monticello and West Iredell fire departments and the Emergency Communications Center won’t be forgotten by the young man whose life they saved last September. They won’t be forgotten in the public record either, as Insurance Commissioner Mike Causey presented them with SAVE awards for their various roles in saving a teenager’s life.
“The first thing that struck me when I saw this was it was certainly a team effort,” Causey said. “It was not any one person, it was eight people coming together as a team to save a life.” …
VANCOUVER, British Columbia, April 28, 2021 (GLOBE NEWSWIRE) — E-Comm, in close collaboration with its technology partners at TELUS, Avaya, Komutel and NICE, has successfully received and transferred a voice call in a Next Generation 9-1-1 (NG9-1-1) test environment. NG9-1-1 is a Canada-wide initiative to evolve and modernize existing 9-1-1 services to adapt to emerging technology while ensuring the life-saving system remains effective, secure, and resilient. This marks the first successful test call transfer to be made over the new network, currently in development by TELUS; Western Canada’s 9-1-1 network provider…
Two employees of Aiken County’s Emergency Medical Services Department are among the Palmetto State’s finest.
Shona Rich was honored as the South Carolina Emergency Medical Technician of the Year last month during the 2021 South Carolina Emergency Care Symposium at Myrtle Beach. Awards also were given out in other categories such as Paramedic of the Year and EMS Telecommunicator of the Year… READ MORE
PLATTSBURGH — Later this year, those who need emergency assistance in Clinton County will be able to text 911 for help.
Though the preference remains for people to call if they are able, County Office of Emergency Services Director Eric Day sees this as a way for his agency to improve services.
“It’s another avenue by which people can reach us,” he told The Press-Republican…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.