New County Communications Chief on the Job (ME)

New County Communications Chief on the Job (ME)

Tara Doe, of Newcastle, is the new director of the Lincoln County Communications Center. The center fields 911 calls and dispatches emergency services throughout the county. (Charlotte Boynton photo)

Tara Doe, of Newcastle, is the new director of the Lincoln County Communications Center. The center fields 911 calls and dispatches emergency services throughout the county. (Charlotte Boynton photo)

Lincoln County has a new communications director, believed to be the first woman to serve in the role. The county selected Tara Doe from a pool of six candidates to lead the agency that fields 911 calls and dispatches emergency services throughout the county…

Diligent Work of Three Dracut Police Officers, Dispatcher Recovers $25,000 for Victim of Apparent ‘Grandchild in Jail’ Scam (MA)

DRACUT — Chief Peter Bartlett is pleased to share the diligent work of three Dracut Police officers and a Northern Middlesex Regional Emergency Communications Center (NMRECC) dispatcher, which resulted in the recovery of cash for a victim of an apparent scam. 

On April 3, Dracut Police received a call from a woman in Florida who reported that she believed her elderly mother had fallen victim to a scam and had sent $25,000 in cash to an address in Dracut. The daughter stated that her mother had received a call stating that her grandson was arrested and in police custody and money needed to be sent to a supposed lawyer for him to be released. She also stated that the package sent to Dracut containing the cash had not yet been delivered… 

Clay County leaders propose landline fees increase (WV)

Clay County leaders propose landline fees increase (WV)

CLAY COUNTY, W.Va. (WSAZ) – Clay County leaders said they desperately need a new radio system for their 911 center.

County leaders are trying to get funding to improve that system — all to make sure the county’s residents are as safe as possible when handling life-or-death situations.

Becky Pritt, the emergency management director in Clay County, said sometimes dispatchers and first responders have to repeat themselves more than five times — or even leave scenes to get cell phone service to call the dispatch center…

Huff named Telecommunicator of the Year

Huff named Telecommunicator of the Year

Parker County Dispatch Telecommunicator Ricky Huff was recently recognized with two awards for Telecommunicator of the Year for his quick actions and ability to remain calm during a 911 active shooter call.

Huff received the North Central Texas Council of Governments Regional Telecommunicator of the Year Award along with the State Telecommunicator of the Year Award from the National Emergency Number Association, and was presented by Parker County Sheriff Russ Authier…

LETTER: Special thanks to vital frontline 911 dispatchers (NY)

To the Editor:

The Ontario County Office of Sheriff 9-1-1 dispatchers (aka telecommunicators) truly are the vital link between those needing emergency assistance after calling 9-1-1 and the responders in the field.

We rely on these highly trained communication professionals to remain calm while performing numerous highly stressful tasks at the same time. At any given moment, a phone call may be received requiring them to immediately dispatch officers to a domestic situation while trying to tell a crying victim on the phone to remain calm and get to a safe location… 

County proclaims Telecommunicator Week (NY)

OSWEGO COUNTY – The Oswego County Legislature recognized the week of April 11 to 17, as National Public Safety Telecommunicator Week. Telecommunicators are a vital link between the community and emergency services. They provide voice and computer support for first responders in emergency medical services, law enforcement and fire response services. This often includes pre-arrival instructions to help first responders provide medical aid in life-threatening situations where every second counts… READ MORE