by AllThingsECC.com | May 8, 2021 | Comm Center News
COLLINS, Miss. (WDAM) – The Covington County Sheriff’s Department has hired some new full-time radio dispatchers and Covington County Sheriff Darrell Perkins says it should improve 911 service in that county.
Last week, three new full-time employees for the 911 dispatch were hired, which brings the total number of full-time dispatchers to eight.
About two months ago, the Covington County Sheriff’s Department took over dispatch services, after the resignation of former emergency management director and 911 coordinator Greg Sanford…
by AllThingsECC.com | May 8, 2021 | Comm Center News
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on April 8, 2021, for two American National Standards (ANS). Public Safety Telecommunicator Critical Incident Stress Debriefing (CISD) Program is a revision of a current standard and Alarm Monitoring Company to Emergency Communications Center (ECC) Computer Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP) is a newly created standard.
The revision process occurs every five years for all American National Standards. This ensures that all standards are up to date with current trends in operations, training and technology…
by AllThingsECC.com | May 8, 2021 | Comm Center News
With three vacancies, Lincoln County Communications found itself between a rock and hard a place in maintaining a fully staffed work schedule. To alleviate the staff shortage, Teamsters Local 340 and Lincoln County Communications Association reached an agreement with Lincoln County to temporarily modify their work schedules. The agreement calls for a modified schedule until July 2. According to the memorandum of understanding between the county and unions, communications officers will work three 12-hour shifts and one six-hour shift per week. Communications supervisors will work rotating 12-hour shifts of two days on, two days off and three days on…
by AllThingsECC.com | May 8, 2021 | Comm Center News
CLEVELAND (WJW) — The FOX 8-TEAM is investigating a series of punishments handed out to dispatchers in the Cleveland 911 Center including one caught sleeping on the job repeatedly.
Records show a Cleveland Police dispatcher got fired this week after getting written up for sleeping on the job three times. The Safety Director found she also had multiple instances of not showing up for work and coming in late.
In fact, the I-TEAM found the same dispatcher had been punished years ago after getting caught sleeping on the job. A recording revealed heavy breathing and snoring captured on police radio…
by AllThingsECC.com | May 8, 2021 | Comm Center News
DRACUT – Some serious, must-fix issues with the new $4.3 million Regional Emergency Dispatch Center are in the process of resolution, according to Dracut Police Chief Peter Bartlett.
The new dispatch center is located in Tewksbury, and the two towns have been sharing its capabilities since it was declared fully operational in November.
However, there have been some “growing pains,” Bartlett said…
by AllThingsECC.com | May 8, 2021 | Comm Center News
Replacing the aging 911 equipment in the Stutsman County Communications Center has been on the to-do list since May 2020. The need for that equipment update became more obvious when it failed for about 24 hours last week, according to Jerry Bergquist, Stutsman County emergency manager and 911 coordinator.
In the past, 911 outages have been caused by cut cables or other disruptions of the connections between the 911 equipment at the Stutsman County Law Enforcement Center and the world…
