by ECC Editor | May 18, 2021 | Comm Center News
The York County Commissioners recently approved an agreement with the Pennsylvania Emergency Management Agency that will bring about the use of Next Generation 911.
According to a news release, the upgraded service comes at no cost to the county and will modernize an emergency service system that was built on technology from the 1970s.
Next Generation 911, or NG911, will transition the state’s 911 infrastructure to an internet protocol-based system, the release states. This change is part of a statewide effort to upgrade Pennsylvania’s 911 centers… READ MORE
by AllThingsECC.com | May 18, 2021 | Comm Center News
A recent report shows Utah’s largest 911 dispatch system is still falling behind when it comes to response time.
This latest report is a follow-up to an audit that was released in August, and that one showed there were serious problems with the 911 response times for Valley Emergency Communications Center or VECC.
That report also found that thousands of callers every year waited more than a minute to report their emergency. In 2019 alone, 17,562 people calling 911 waited more than one minute before someone answered their call.
911 dispatch standards require fast response
National standards dictate that dispatchers should answer 90% of their calls within 15 seconds and 95% of their calls within 20 seconds. In other words, the guidelines say no one should sit on hold in an emergency, when seconds matter…
by AllThingsECC.com | May 18, 2021 | Articles, Comm Center News
Today, Senator Rath called on the Department of Budget (DOB) to release critical funding grants for emergency services. Senator Rath was joined by Assemblyman Steve Hawley, Genesee County Legislature Chair Rochelle Stein, Undersheriff Brad Mazur, Genesee County Director of Emergency Communications Steven Sharpe, Members of the Genesee County Legislature and Members of the 911 Advisory Board.
“The delay in the release of this funding for our communities is extremely damaging. As ranking member on the Senate Local Government’s Committee, I know the extreme duress many of our counties are under as a result of the COVID-19 pandemic. For the State to be delaying the release of this funding, with no end in sight, is completely unacceptable. We need to be working with our counties and local governments, not adding unnecessary burdens. Unfortunately, this seems to be all too typical for our State. I am calling on the Department of Budget to release these grants (2020-21) and inform our counties when they will be able to apply for the current fiscal year’s grants (2021-22),” said Senator Ed Rath…
by AllThingsECC.com | May 18, 2021 | Comm Center News
DURHAM, N.C. (WNCN) – The budget recommended for the City of Durham would include a 2-cent raise in the property tax rate — most of which would go toward an affordable housing bond voters passed in 2019, a news release said Monday.
The budget was recommended by city manager Wanda Page at Monday’s city council meeting.
Of the 2-cent increase to the property tax, 1.38 cents would service the debt from the $95 million affordable housing bond. Another 0.50 cents would fund green and equitable infrastructure projects. The remaining 0.12 cents would go toward the general fund, the release said…
by AllThingsECC.com | May 18, 2021 | Comm Center News
Roswell 911 has been recognized by The International Academies of Emergency Dispatch as an Accredited Center of Excellence for emergency fire dispatching.
IAED is the standard-setting organization for emergency dispatch services worldwide. Accreditation — and subsequent re-accreditation — from the IAED is the highest distinction given to emergency communication centers, certifying that the center is performing at or above the established standards for the industry.
Centers who earn ACE status are the embodiment of dispatch done right, and have demonstrated strong local oversight, rigorous quality processes, and a commitment to data-driven continuous improvement…
by AllThingsECC.com | May 18, 2021 | Articles, Comm Center News
LOS ANGELES–(BUSINESS WIRE)–HigherGround, a developer of solution-based software that captures, stores, and retrieves telecommunications, location, and radio data, announced its Live911 technology has reduced response times and saved at least five lives since initial deployments at Police Departments and Sheriff’s Offices across the U.S. in the past five months.
Live911 is a first-ever solution to securely livestream 911 emergency calls directly to authorized officers in the field and provide precise GPS map location of the caller. The technology gives a “head start” for officers monitoring incoming 911 calls within their particular area by eliminating standard delays from dispatching…
