by AllThingsECC.com | May 14, 2021 | Comm Center News
WINCHESTER — A company has been selected to replace Frederick County’s outdated public safety radio system.
The Board of Supervisors voted 4-3 Wednesday night to choose Texas-based EF Johnson and authorized the county administrator to execute a contract with the company not to exceed $20,007,471 for the system’s initial cost. An additional $8.9 million is expected to be spent on the radio system over the next 20 years.
More than two years ago, Pennsylvania-based Mission Critical Partners assessed the county’s existing public safety radio system and identified numerous problems with it, including limited capacity, no frequencies transmitted countywide and a limited number of operational channels in the event primary dispatch channels are overloaded. Some parts of the system were installed more than 20 years ago…
by AllThingsECC.com | May 14, 2021 | Comm Center News
In addressing the council concerning the agenda item for approval of a System Purchase Agreement between the city and L3-Harris Technologies Inc., Harris said the radios that his department is currently using are outdated, difficult to repair and could pose a threat to his officers.
Harris related an incident in May 2020 in which he and a department sergeant had a burglary suspect cornered at the same time a multi-vehicle accident had many of his officers occupied. He said when he tried to use his radio to call for backup, he had to wait several minutes before he got a response due to the radio not working properly.
Per the agenda packet: “Our current and traditional radio system is dangerously inadequate and is an officer and public safety issue. Joining the newly created Granbury Regional Radio Network (GRRN) and purchasing the dispatch, mobile, and portable L3-Harris radio systems will substantially improve our communications while increasing our first responders’ safety, as well as the safety of the citizens and visitors of Stephenville…
by AllThingsECC.com | May 14, 2021 | Articles, Comm Center News
Axon and RapidSOS recently announced a partnership that will enable 911 centers across the U.S. to have free access to location data, incident alerts and streaming video from Axon devices and share that information with first responders in the field.
RapidSOS CEO and founder Michael Martin said there are three components to the partnership with Axon, the industry leader in body-worn cameras and TASER devices that entered the computer-aided-dispatch (CAD) market last year with the launch of its Axon Respond product.
Through the partnership agreement, Axon will share data with the RapidSOS 911 web portal that is used by more than 2,500 emergency communications centers (ECCs), RapidSOS data will be shared with Axon Respond devices in the field, and Axon’s new CAD platform will have access to all RapidSOS information. The partnership makes sense for both public-safety-focused companies, Martin said…
by AllThingsECC.com | May 14, 2021 | Comm Center News
With the city’s deadline for officially starting its own Fire Department less than seven months away, critical decisions are one by one getting checked off Interim Fire Chief Jeff LaTendresse’s list. A biggie, regarding who will handle the city’s fire dispatching needs, has been decided. And the decision has a sense of calm associated with it.
The dispatch duties will be handled by the same command center in nearby Perris that is currently providing the service to CalFire, the current provider of fire services to Canyon Lake.
9-1-1 fire calls will continue to be routed to the Riverside County/Cal Fire Emergency Command Center (ECC) in Perris. Nothing will change when the city’s fire department takes the reins in January…
by AllThingsECC.com | May 14, 2021 | Comm Center News
AUGUSTA, Ga. (WRDW/WAGT) – Augusta commissioners say they’re looking into complaints about delays in ambulances. Complaints that came out a month after Gold Cross sent the city a proposed contract which includes a need for more money.
I-Team’s Liz Owens investigates: Is the problem with Gold Cross or in city chambers?
“This is the second time this has happened, and I done went to the commission with this has to stop a whole hour to pick up somebody,” said a caller.
The caller’s frustration spills over in a letter she wrote to commissioners the next day.
The clerk read the letter to commissioners. The letter said, “I thought when you called 911 you were calling for emergencies and could get help in an urgent fashion” and “I am upset that it took an ambulance longer to get to my father’s home than food delivery…
by AllThingsECC.com | May 14, 2021 | Comm Center News
BEDFORD, Ohio (WOIO) – A local woman will live another day thanks to a Chagrin Valley dispatcher.
Dispatcher Hayley of Chagrin Valley Dispatch was hailed a “life saver” after she helped a woman who could not breathe.
She caught the call on Thursday morning, according to a Facebook post. A family member told 911 their female relative was found not breathing while in the shower.
Dispatcher Hayley coached the family member through 11 rounds of CPR, according to Chagrin Valley Dispatch…
