APCO Applauds FCC Action to Support Next Generation 9-1-1

Today, the Federal Communications Commission (FCC) adopted an Order that establishes new rules to facilitate the deployment of Next Generation 9-1-1 (NG9-1-1). The focus of the Order is on the call delivery portion of NG9-1-1. Service providers will be required to deliver 9-1-1 traffic, including routing and location information, in an IP-based format to one or more points specified by a state or local 9-1-1 authority that meets certain readiness criteria. The Order affords significant deference to state and local public safety officials to designate the point(s) of delivery and indicate their readiness. The FCC also specifies that service providers will be responsible for associated costs and testing.

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City, county 911 dispatch centers resort to paper system as result of global outages (AZ)

TUCSON, Ariz. (KVOA) — As numerous global services recover from the tech outage, local law enforcement agencies are regrouping as well. 

911 dispatch centers across Southern Arizona felt the impact firsthand.

The good news for both the City of Tucson and Pima County- 911 calls were not affected. However, the way dispatchers are trained to handle those calls were

APCO and NENA Express Disappointment in Committee Passage of Modified 9-1-1 SAVES Act

On July 10, the House Education and Workforce Committee passed an amended version of the 9-1-1 SAVES Act (H.R. 6319) which changes the legislation from directing the Office of Management and Budget (OMB) to reclassify public safety telecommunicators to only consider changing the classification. APCO and NENA expressed disappointment in the changed language because it softens the directive to OMB, and the agency will already be considering the classification change as part of the upcoming SOC revision process. APCO will continue to advocate for correcting the classification of 9-1-1 professionals, including by pushing for passage of the original reclassification language and working directly with OMB.

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Prescott Regional Communications Center Leads the Way with Accreditation Award (AZ)

On July 17, 2024, The Prescott Regional Communications Center (PRCC) was awarded full accreditation status through Arizona Law Enforcement Accreditation Program (ALEAP), Emergency Communications Centers Accreditation Program. This accomplishment makes PRCC the first and only regional, multi-jurisdictional, multi-discipline communications center in the State of Arizona to receive this prestigious recognition.